-------------------------------------- ICQ History Log For: 158563952 Jack Palmer Started on Thu Sep 05 01:16:58 2002 -------------------------------------- Jack 8/31/200 9:08 PM hello kdhinc 8/31/200 9:09 PM Hi, Jack. Tried sending earlier, but didn't get through. Jack 8/31/200 9:09 PM My fault Jack 8/31/200 9:10 PM On the phone in other room Jack 8/31/200 9:10 PM You have my full undivided attention now! kdhinc 8/31/200 9:10 PM No problem. Great...I just need to type faster. Jack 8/31/200 9:10 PM Get a look at the script? kdhinc 8/31/200 9:11 PM yes. got a chance to go through a few of the call paterns kdhinc 8/31/200 9:11 PM The tell me voice seems a little slow Jack 8/31/200 9:12 PM how does the task at hand look in converting it to callxml? kdhinc 8/31/200 9:12 PM should not be tough at all kdhinc 8/31/200 9:12 PM The other big item is the database and saving/retrieving data Jack 8/31/200 9:13 PM I forgot to get you over to voxeo login tellbycell password lets go to voxeo and forget tellme as I am no longer there kdhinc 8/31/200 9:14 PM same script at voxeo? I imagine it is until changed to CallXML. kdhinc 8/31/200 9:15 PM You mentioned php and MySQL earlier. are these the language and database of choice for implementation? Jack 8/31/200 9:15 PM yes, that is what I had the India guy begin yesterday. I can t show you it til 2am ish your time as that is when they awake Jack 8/31/200 9:15 PM no, past projects kdhinc 8/31/200 9:17 PM kind of used to the late hours....had a coder that moved back to singapore when we were doing the Bridge Dialog gig. Probably only a few hours diffderence for you. Jack 8/31/200 9:18 PM It;'s the most frustrating thing, my login fails all the time at voxeo. Try downloading their software and logging in for an account ok? http://community.voxeo.com/designer/index.html kdhinc 8/31/200 9:18 PM do you want me to view voxeo work now? if so, I need password Jack 8/31/200 9:18 PM no bad for me to India and singapore. Hawaii is in the middle of nowhere. kdhinc 8/31/200 9:19 PM oopps my text just crossed yours over the pacific Jack 8/31/200 9:19 PM lol Jack 8/31/200 9:19 PM I will call their 24/7 support and you download the program and install in next 5 min ok? kdhinc 8/31/200 9:19 PM I tried logging into voxeo, but need the password. with my account, I have had good luck with voxeo kdhinc 8/31/200 9:20 PM I think I have that app....let me verify the version Jack 8/31/200 9:20 PM i stopped typing it cause it aint workin kdhinc 8/31/200 9:21 PM OK...I'll get program and wait for your response from support. kdhinc 8/31/200 9:24 PM Downloading now...it was the Nuance IDE I have Jack 8/31/200 9:26 PM hold please Jack 8/31/200 9:35 PM ok, I am back (phew) kdhinc 8/31/200 9:35 PM still here... got the designer Jack 8/31/200 9:35 PM I have been trying to tell the site admin at voxeo how much their navigation sucks Jack 8/31/200 9:36 PM I can now explain to you Jack 8/31/200 9:36 PM I was having a problem with the fact that although the pages for logging in are identicle Jack 8/31/200 9:36 PM There are two VERY seperate url communities Jack 8/31/200 9:37 PM the first being Community.voxeo.com Jack 8/31/200 9:37 PM The secons, where I had setup an account techpreview.voxeo.net Jack 8/31/200 9:38 PM tech has the beta 2.o and community has a stable platform for production (as ooposed to tech which is for testing kdhinc 8/31/200 9:38 PM what is the second? is that for account holders planning on paying for their services? kdhinc 8/31/200 9:39 PM I see.... we always used community for testing and prod....thech must be relatively new or they ignored the fact we used community for test Jack 8/31/200 9:39 PM I need to take a moment to sign up. But you can get in with my login at Jack 8/31/200 9:40 PM Yes, at some point you would build up to pay services (sales has been asked to contact me) Jack 8/31/200 9:40 PM yes, probably new. I suppose you could use your own account, yes? Jack 8/31/200 9:41 PM it has screwed me up well kdhinc 8/31/200 9:41 PM yes I am logged in. kdhinc 8/31/200 9:41 PM let me see if I can access anybody else's scripts Jack 8/31/200 9:41 PM http://masterhost.com/voxeo/VoxeoREVNEW.xml Jack 8/31/200 9:42 PM add this to yours ok? kdhinc 8/31/200 9:42 PM will do now Jack 8/31/200 9:42 PM http://masterhost.com/voxeo/VoxeoREV413b.vxml Jack 8/31/200 9:42 PM This was revised from the first I gave you Jack 8/31/200 9:43 PM ignore the first as it has many comments from support kdhinc 8/31/200 9:43 PM man, those guys in India are quick :-) Jack 8/31/200 9:43 PM I would actually like you to take the one from tellme and adapt. They lost several items on the two I showed you so bad to build from Jack 8/31/200 9:43 PM How can you tell? Jack 8/31/200 9:44 PM NO, you cant see INDIA here, it was corrections made for me last week from voxeo support kdhinc 8/31/200 9:44 PM just a bad joke based on the second URL ... can't expect high quyality humor on a Sat night Jack 8/31/200 9:45 PM India has not checked in today with what they have come up with kdhinc 8/31/200 9:45 PM to clarify Jack 8/31/200 9:45 PM My lousy name scheme (lol) kdhinc 8/31/200 9:46 PM urls you just gave me have suggested updates from Voxeo. I should use the code I downloaded from TellMe? Jack 8/31/200 9:46 PM correct Jack 8/31/200 9:46 PM then adapt kdhinc 8/31/200 9:46 PM I will add to my dev site.... point to there from Voxeo. kdhinc 8/31/200 9:47 PM What was ETA for updates from India ? Jack 8/31/200 9:47 PM tonight kdhinc 8/31/200 9:48 PM this call flow is just that... a call flow, correct? no data saving or logging? I have not gotten to the save reminder call flow yet kdhinc 8/31/200 10:00 PM got the script at my dev server. need to update with voxeo DTD Jack 8/31/200 10:05 PM sorry, on phone for last 10....I will now answer your post kdhinc 8/31/200 10:05 PM would you like me to update this to callxml? kdhinc 8/31/200 10:06 PM lol, wondering where you went Jack 8/31/200 10:06 PM yes save is there, then playback, then callback date...and therein is the error Jack 8/31/200 10:06 PM want you to if not too time consuming as it is double work Jack 8/31/200 10:06 PM It would be great to compare India and yours for the mere learning experience it presents kdhinc 8/31/200 10:07 PM is there a database backend? do you have the table layouts available? Jack 8/31/200 10:07 PM what is estimated time to update? kdhinc 8/31/200 10:10 PM need to look a little more, but I do not see the saves.... for instance, the setup form prompts for phone number and then disconnects... is that what you are looking for me (and India) to add or is this strickly a demo? Jack 8/31/200 10:11 PM it was not developed through. you are finding the deaD ENDS. Make notes on this as it is what you are here for OK? kdhinc 8/31/200 10:12 PM absolutely Jack 8/31/200 10:12 PM No backend, tables, DB Jack 8/31/200 10:13 PM Yes, I was not happy with this as it was supposed to be completed. I paid good hourly money and it is incomplete, you and I can see this however you far better than I. kdhinc 8/31/200 10:13 PM do you have a call flow in mind and on paper or just in mind? I have an idea as to how this should go, would you want that in code or in Call Flow Diagram? Jack 8/31/200 10:13 PM have on paper Jack 8/31/200 10:14 PM I actually read the code better and it helps me to learn instances of code Jack 8/31/200 10:14 PM I do not know if when you write it it can be printed as flow from voxeo designer or not, cool if it can kdhinc 8/31/200 10:15 PM would you mind emailing the CFD you have? I can go through and make suggestions followed by coding from there. no sense in coding and then changing Jack 8/31/200 10:15 PM I feel guilty for you trusting this project (you are just like me) however your wife will be beatin you up soon if you have no solid amounts to share, let us discuss what you have in mind please kdhinc 8/31/200 10:16 PM If what you have is the vxml, I can use designer or Nuance IDE to create graphic representation... not true CFD, but a start... Jack 8/31/200 10:16 PM I will try to find it. I forget how I received it. I will go through email now and look (est 5-10 min) Jack 8/31/200 10:16 PM Dont know how flow was generated, I think I got it as an image kdhinc 8/31/200 10:20 PM ahh the salary package question :-) funny how I choose to get to the fun part of the job first and then worry about the money...no wonder that first $10 million has not been earned yet Jack 8/31/200 10:21 PM join the club-FREE membership! kdhinc 8/31/200 10:23 PM Shall we discuss this over phone so that I do not mistype? I have a few more questions such as employment type, who's gonna pay taxes, any benefits (probably not considering the distance I am from home office), will I be traveling for sales calls, for conferences to make our presence known (either presenting, exhibit hall, or taking classes and pressing flesh), etc. kdhinc 8/31/200 10:26 PM I want to make sure we are on same page and good terms. I want to make sure we are both happy and comfortable with my duties and my compensation. I am willing to make damn sure this product is the best it can be ... helps both of us in the long run. kdhinc 8/31/200 10:27 PM I'll be right back Jack 8/31/200 10:27 PM I prefer to work a consultant fee, you deal with taxes. This will be a strong consideration based on expert accountants as I have a real prob giving a 3rd of my earnings away, personally. You will be given all travel expenses. The percentage of biz will cover your time mainly (mixed with what your salary may be).You never have to worry about speaking your mind.... Jack 8/31/200 10:27 PM ok Jack 8/31/200 10:30 PM You have to worry about NOT expressing your wants and needs. If a person feels justified and can back it up, nothing should be unreasonable, providing it is do-able (is that a real word yet?). Your own integrity and stock holdings should assure quality, I don't want to have come into your life to make it more difficult but less. If you focused 60 hours a week on 1 project, what would your monthly nut be before Disneyworld and Fine Dining? Jack 8/31/200 10:31 PM We have to shoestring next 30-60 days then we can justify salaries-after we prove from market test that this is going to fly. Our priorities now... Jack 8/31/200 10:33 PM We have to shoestring next 30-60 days then we can justify salaries-after we prove from market test that this is going to fly. Our priorities now... Jack 8/31/200 10:33 PM kdhinc: (5:28 PM) I want to make sure we are on same page and good terms. I want to make sure we are both happy and comfortable with my duties and my compensation. I am willing to make damn sure this product is the best it can be ... helps both of us in the long run. kdhinc: (5:28 PM) I'll be right back J.R.: (5:29 PM) I prefer to work a consultant fee, you deal with taxes. This will be a strong consideration based on expert accountants as I have a real prob giving a 3rd of my earnings away, personally. You will be given all travel expenses. The percentage of biz will cover your time mainly (mixed with what your salary may be).You never have to worry about speaking your mind.... J.R.: (5:29 PM) ok J.R.: (5:32 PM) You have to worry about NOT expressing your wants and needs. If a person feels justified and can back it up, nothing should be unreasonable, providing it is do-able (is that a real word yet?). Your own integrity and stock holdings should assure quality, I don't want to have come into your life to make it more difficult but less. If you focused 60 hours a week on 1 project, what would your monthly nut be before Disneyworld and Fine Dining? J.R.: (5:34 PM) We have to shoestring next 30-60 days then we can justify salaries-after we prove from market test that this is going to fly. Our priorities now... Message was sent. User is Offline. The message will be delivered when user goes Online. kdhinc 8/31/200 10:34 PM sorry ... had to leave for a few minutes...let me catch up.. Jack 8/31/200 10:35 PM Develop flawless code Submit tight patent Provide market test results to Investors this should be done in less than 2 weeks. I am hoping for first round in less than 30 days as they are already in place and awaiting decision making documentation from us (as outlined above) Jack 8/31/200 10:35 PM k kdhinc 8/31/200 10:37 PM ICQ went nuts here. I got that we want to develop flawless code submit patent test results to investors done i two weeks or less Jack 8/31/200 10:38 PM J.R.: (5:35 PM) kdhinc: (5:28 PM) I want to make sure we are on same page and good terms. I want to make sure we are both happy and comfortable with my duties and my compensation. I am willing to make damn sure this product is the best it can be ... helps both of us in the long run. kdhinc: (5:28 PM) I'll be right back J.R.: (5:29 PM) I prefer to work a consultant fee, you deal with taxes. This will be a strong consideration based on expert accountants as I have a real prob giving a 3rd of my earnings away, personally. You will be given all travel expenses. The percentage of biz will cover your time mainly (mixed with what your salary may be).You never have to worry about speaking your mind.... J.R.: (5:29 PM) ok J.R.: (5:32 PM) You have to worry about NOT expressing your wants and needs. If a person feels justified and can back it up, nothing should be unreasonable, providing it is do-able (is that a real word yet?). Your own integrity and stock holdings should assure quality, I don't want to have come into your life to make it more difficult but less. If you focused 60 hours a week on 1 project, what would your monthly nut be before Disneyworld and Fine Dining? J.R.: (5:34 PM) We have to shoestring next 30-60 days then we can justify salaries-after we prove from market test that this is going to fly. Our priorities now... Message was sent. User is Offline. The message will be delivered when user goes Online. kdhinc 8/31/200 10:39 PM from what you said earlier, angel cash coming in next week or so... do you anticipate full backing after that? Jack 8/31/200 10:39 PM angel cash probably 3 to 6 weeks kdhinc 8/31/200 10:39 PM I'm getting lots of noise in your transmissions... kdhinc 8/31/200 10:39 PM that's better ... Jack 8/31/200 10:40 PM not before we have a patent application to show, a marketing strategy, a tested live script, a corporate structure and a market segment test! Jack 8/31/200 10:40 PM noise? kdhinc 8/31/200 10:41 PM I was getting about 15 lines of text everytime I received from you kdhinc 8/31/200 10:41 PM the last two are clear again... very wierd Jack 8/31/200 10:41 PM I kept re-pasting what you had not mentioned since I thought you had not received it Jack 8/31/200 10:41 PM 1400 characters both times kdhinc 8/31/200 10:41 PM oh Jack 8/31/200 10:42 PM That is the timeline. Angels are getting 15% interest of company kdhinc 8/31/200 10:43 PM Over next six weeks, my responsibility would be to get a working product out, documentation, and test results. Jack 8/31/200 10:43 PM For a first round of 500,000 maybe, a second 2 to 4 mil. Jack 8/31/200 10:43 PM 1 week kdhinc 8/31/200 10:43 PM sorry, didn't mean to step on you. Jack 8/31/200 10:43 PM test results will most likely be done here Jack 8/31/200 10:43 PM Just working code Jack 8/31/200 10:44 PM Remember that is being done by India, but to not repeat I will say your task Jack 8/31/200 10:44 PM market test Jack 8/31/200 10:44 PM random user opinion, of course we can run ads wherever we want and direct to website for free trial rightz? Jack 8/31/200 10:45 PM go..... kdhinc 8/31/200 10:46 PM Yes, we can have ads at many sites. We can also use family, friends, friends of family.... Amazing what a great set of testers you can get from this group of people. Jack 8/31/200 10:46 PM David, we have no definition of your involvement as yet. We have a succesful marketer as point lead, John Prest, then myself (idea man extroardinaire) then you and a handful of programmers, not to mention the law firm that handles Microsoft. Jack 8/31/200 10:47 PM I agree, so code code code, test test test, is what you and I will do, and you will capture on paper every single thought you have to be called upon for company growth, marketing etc.. Jack 8/31/200 10:48 PM in the near future, but we must focus on application/functionality, growability (nationeide/intl) and user accuracy. Jack 8/31/200 10:50 PM loooking over your resume,you will oversee programming, taking the app to the web (future interface development) and whatever you can offer as far as marketing and future development. Does this sit right with you? Jack 8/31/200 10:51 PM hello Jack 8/31/200 10:51 PM hello Jack 8/31/200 10:51 PM hello kdhinc 8/31/200 10:51 PM Sounds like a good nucleus. Every group needs a good idea guy(you), some one to make the vision a reality (hopefully me), and some one to sell it. kdhinc 8/31/200 10:51 PM Trying to put words in head to words on screen....some times takes a little longer to get fingers working correctly. kdhinc 8/31/200 10:52 PM I like the set up... kdhinc 8/31/200 10:52 PM I like the product.... kdhinc 8/31/200 10:53 PM Need to make the situation work as well... Jack 8/31/200 10:53 PM Gotcha-I agree with your summation. Lets start talking money. Dont be shy, all I can say is no. This is not a strategy for whittling you, just need to hash it out quickly, OK? kdhinc 8/31/200 10:53 PM fine with me Jack 8/31/200 10:53 PM you need what to feel good$ kdhinc 8/31/200 10:55 PM I'm not sure what the market will bear these days. Judging from offers I have received for full time work with startups over the past 18 months, they were in the $150K area with eith stock options or outright stock. kdhinc 8/31/200 10:56 PM I can see we need to look at two salaries, one until money comes in and idea is proved good and another when money comes in...correct? Jack 8/31/200 10:57 PM I am not getting that. I expect to fair at least double others and my check is only 120 this first round. Yes, what you need next 90 days to climb aboard and what is fair (maybe 80k yr and 5%). Something like that???? Jack 8/31/200 10:58 PM 10k month to cover all my expenses etc.., I expect I could go to 150k yr after but being we have stock and we should see market in 6 mos, or exit strategy by 2 years we should not rob ourselves? kdhinc 8/31/200 11:00 PM i agree that we should not steal from ourselves....wanted a starting point.... Jack 8/31/200 11:00 PM We need to calrify, lets start with can you hold on for 3 to 6 weeks til first round and then take a $2-5k consultant fee for interim. We will then obviously have justification to build you in by then as we dont know what the hell we are doing (does that make you feel important-lol) Jack 8/31/200 11:01 PM its OK, kinda infair for me to force you to come with number but I do not want to squeeze you unless it cannot be real kdhinc 8/31/200 11:02 PM I wish I could type as wellas I think ... Jack 8/31/200 11:02 PM call me at 1 808 545 1000 Jack 8/31/200 11:02 PM or I can call you if you prefer kdhinc 8/31/200 11:02 PM do you have a mic Jack 8/31/200 11:03 PM no kdhinc 8/31/200 11:03 PM forgot, you have an XP issue Jack 8/31/200 11:03 PM yep kdhinc 8/31/200 11:04 PM I'll call in a second....just for future reference, 630-993-0889 is my office number Jack 8/31/200 11:04 PM Ill call you Jack 8/31/200 11:04 PM ok kdhinc 8/31/200 11:04 PM ok Jack 9/1/2002 1:34 PM Hello David! kdhinc 9/1/2002 1:43 PM hi, jack kdhinc 9/1/2002 1:43 PM happened to see this as I walked by Jack 9/1/2002 1:43 PM Hello kdhinc 9/1/2002 1:43 PM just on my way out the door...figured that since I saw nothing from India, that I would work with the existing VXML files Jack 9/1/2002 1:46 PM Nobody told me that CALLxml does not handle voice-only DTMF. So it is back to square one. I will be gone for next 6 hours, have a great day! I will forward the programmers position on what they feel needs to be done. Have not yet discussed OUR discussion yesterday. kdhinc 9/1/2002 1:47 PM We will design what you want to do and select platform from there. I need to get a handle on what and then get the how solid. have a good day Jack 9/1/2002 1:48 PM talk later? kdhinc 9/1/2002 1:48 PM yes. I should be back arounf 3:00 your time Jack 9/1/2002 1:49 PM OK, I sent the email I just received from India, take care! Look you up then. kdhinc 9/1/2002 1:49 PM bye Jack 9/1/2002 1:51 PM bye Jack 9/2/2002 5:32 AM hello kdhinc 9/2/2002 5:33 AM good morning Jack 9/2/2002 5:34 AM hi Jack 9/2/2002 5:34 AM Got your summary-it's good! Jack 9/2/2002 5:35 AM Made some slight changes kdhinc 9/2/2002 5:35 AM thanks - just wanted to get a start on future design docs kdhinc 9/2/2002 5:35 AM also good to get in writing so everyone is on same page Jack 9/2/2002 5:36 AM I appreciate it. Have not heard from team India. My patience is short. kdhinc 9/2/2002 5:36 AM understandable Jack 9/2/2002 5:36 AM Your email with plan was perfect, addressing ALL concerns presently. Jack 9/2/2002 5:37 AM The time difference is the biggest prob. Second biggy is they never admit to what slows them. Most of the time they are asking other programmers cause they pool their resources. Jack 9/2/2002 5:38 AM How long does it take to fix what we have, then second, to add missing components in your estimation? kdhinc 9/2/2002 5:38 AM while costs are appealing, many differences in the way work gets accomplished makes working with overseas vendors tough Jack 9/2/2002 5:38 AM true kdhinc 9/2/2002 5:39 AM as with local workers, some great, some not so great kdhinc 9/2/2002 5:39 AM as for time to fix and implement DB, what changes do you have? kdhinc 9/2/2002 5:41 AM in reference to time: if database I suggested covers the data needed for prototype, I can have that created in an hour Jack 9/2/2002 5:42 AM I need the tellme moved to community.voxeo.com, translated to 1.3 (starting over) then the date fixed and on down the path you outlined. See the doc I created just now at http://www.masterhost.com/tellbycell/QUESTIONA RE.doc for a test group. Jack 9/2/2002 5:42 AM I think I should deal directly with you, I really do. kdhinc 9/2/2002 5:43 AM as for vxml script, they're not far off as far as functionality. the dialogs need to be tightened and the scripts divided for database access. Jack 9/2/2002 5:43 AM You can keep a time sheet and we can cover hourly until we get funded right? Jack 9/2/2002 5:43 AM What can you see that they have done and where? kdhinc 9/2/2002 5:44 AM After adding database scripts, I shoul dhave them completed Tuesday....plus some time with you on prompts (not dialogs) Jack 9/2/2002 5:44 AM What script are you working from? kdhinc 9/2/2002 5:45 AM sorry, had train of thought that I wanted to finish :-) I appreciate your trust and confidence... I agree dealing with one source is best ..not just because I'm the source ;-) kdhinc 9/2/2002 5:46 AM I will track hours and report them to you as needed kdhinc 9/2/2002 5:46 AM I appreciate them beiing covered as well Jack 9/2/2002 5:46 AM No, I agree, nuf said. I trust your integrity and it will only cause you mixed feelings by letting outside help in, not to mention the communication probs etc.. kdhinc 9/2/2002 5:46 AM The scripts I have are the originals from TellMe kdhinc 9/2/2002 5:47 AM As for the outside help, I do not mind. You found me for project manager. Manager includes outside help. While I may be the PM or whatever title, it's still your copmany Jack 9/2/2002 5:47 AM I do have a script you should compare with to see the crossover, well you really dont need me to help with what Voxeo needs. You have developed there already right? kdhinc 9/2/2002 5:48 AM I have developed on Voxeo Jack 9/2/2002 5:48 AM Thank you David, we will get past the bumps. I need a finished and working demo. I feel that you and I can best accomplish that together in the shortest amount of time. kdhinc 9/2/2002 5:48 AM agreed on demo Jack 9/2/2002 5:50 AM If you see a good phone number as you are loading apps, hold on to it and dump the lesser ones. (ex. 1 801 445-8999, 8900 etc.) kdhinc 9/2/2002 5:50 AM for demo, we want the basics I covered in doc I sent you? Earlier in ICQ you mentioned some changes...please forward to me. Jack 9/2/2002 5:50 AM 6644, 1212 kdhinc 9/2/2002 5:51 AM Voxeo has changed...no longer assign phone numbers, they assign poins for development. Jack 9/2/2002 5:51 AM You had it all right. I trust you are 100% thinking like me. The only changes I have are as follows: kdhinc 9/2/2002 5:51 AM when we go to production, I believe we can try to request numbers Jack 9/2/2002 5:51 AM no, I used numbers up til yesterday kdhinc 9/2/2002 5:53 AM I'll be on lookout for numbers. Jack 9/2/2002 5:54 AM is it possible because I used the techpreview side versus the community side that it is numbers not pin, The reason I left tellme for voxeo was the direct number. Jack 9/2/2002 5:55 AM I ran into a scare, I started figuring costs at voxeo supports high estimate of line charge of .16/min. It came out to what I was charging for the service (if I were to market it direct to the public) Jack 9/2/2002 5:56 AM Estimating average call 1.5 minutes kdhinc 9/2/2002 5:56 AM yes, it's possible. I know production assigns numbers. I will work with Voxeo support on numbers Jack 9/2/2002 5:57 AM Still waiting almost 2 weeks for their sales dept to call and wondering the cost to build our own servers and possibly use VOIP for best possible profit? Oh, I thought you said pin? Jack 9/2/2002 5:58 AM The big question is do they use 6 second increment billing. Do you have any data/info on costs? kdhinc 9/2/2002 5:58 AM pins for developement/testing. once live, you get a number Jack 9/2/2002 5:58 AM I actually am using direct numbers for testing Jack 9/2/2002 5:59 AM http://techpreview.voxeo.com/index.html tellbycell shaguar kdhinc 9/2/2002 5:59 AM as for cost, I too have had some trouble getting sales to call. chalked it up to few sales people and many inquiries. we can escalate from support side. they will see app and know we are starting to get serious. Jack 9/2/2002 5:59 AM then click "open" Jack 9/2/2002 6:00 AM Yeah, they said if I dont have call back by thursday they will bust heads, they sent internal email kdhinc 9/2/2002 6:01 AM while servers for database and our code will be best for you to own, costs of VoIP applicatopn, open ports, and support may be best for Voxeo to handle. Jack 9/2/2002 6:02 AM I have the site setup, did you see it yet www.TellByCell.com Jack 9/2/2002 6:02 AM I never got your input...turn down your speakers first a little kdhinc 9/2/2002 6:04 AM yes, i have been to tellbycell.com Jack 9/2/2002 6:04 AM your take? Jack 9/2/2002 6:04 AM just a temp... kdhinc 9/2/2002 6:05 AM I can get 418 area code numbers on developer.voxeo.com kdhinc 9/2/2002 6:05 AM I like the website Jack 9/2/2002 6:05 AM oh good kdhinc 9/2/2002 6:05 AM very good use of flash Jack 9/2/2002 6:05 AM did not know there was a developer.voxeo Jack 9/2/2002 6:06 AM saw that flash intro (splash) as a free template, had it altered for 90 bucks, paid 30 for the flash site. kdhinc 9/2/2002 6:07 AM Website has good base for adding code...may need to work on font family and colors ... always something from critics ;-) Jack 9/2/2002 6:07 AM you mean "community" voxeo ( you will soon see I am very literal) kdhinc 9/2/2002 6:07 AM meant to save website has good base for adding content Jack 9/2/2002 6:08 AM Well actually the fonts are bad and I cannot change them. kdhinc 9/2/2002 6:08 AM yes, community ...got confused with developer's site being the link Jack 9/2/2002 6:08 AM I am dying to get the signup or BETA going with the phone number so I can include the site in my market testing Jack 9/2/2002 6:08 AM thanx kdhinc 9/2/2002 6:09 AM let's plan on me getting that going ASAP Jack 9/2/2002 6:09 AM Should we both access the same area so I will always see current script and the dial in numbers? I have a techpreview account, not yet a community account kdhinc 9/2/2002 6:10 AM I will develop from the doc I sent you for the BETA...we can expand once investors are wowed Jack 9/2/2002 6:10 AM About those changes..... kdhinc 9/2/2002 6:10 AM yes, we should have a common area. why don't I use your techpreview account kdhinc 9/2/2002 6:10 AM it already has you set up and you can see how things are progressing as you want Jack 9/2/2002 6:10 AM Like a dummy I edited a printout of you summary, I will convey changes if you have the time now.... kdhinc 9/2/2002 6:11 AM let's have changes now Jack 9/2/2002 6:11 AM Mainly cause support said that the sales department will look for me at the community side kdhinc 9/2/2002 6:12 AM shall I set up a community side account for us/TellByCell? Jack 9/2/2002 6:12 AM should we use your community or should I set it up now (community) and give you account info? Jack 9/2/2002 6:12 AM use info at techpreview ok? Jack 9/2/2002 6:13 AM http://techpreview.voxeo.com/index.html kdhinc 9/2/2002 6:13 AM go ahead and set up...my account has a lot of unrelated noice I have done for testinh and seeing what I could and could not do Jack 9/2/2002 6:13 AM login tellbycell Jack 9/2/2002 6:13 AM pass shaguar kdhinc 9/2/2002 6:13 AM ignore last message from me Jack 9/2/2002 6:13 AM i wil setup now kdhinc 9/2/2002 6:14 AM I can't type fast enough ;-) I will await the login info from you. Jack 9/2/2002 6:16 AM Should I sign up for the Nuance Developers Network? kdhinc 9/2/2002 6:16 AM they have good resources there kdhinc 9/2/2002 6:17 AM I prefer their IDE over Voxeo's Designer 2 Jack 9/2/2002 6:17 AM Are you a developer or designer, working on speech applications? Then join the Nuance Developer Network (NDN). With free membership, and a host of benefits, you'll become part of the rapidly growing Nuance speech community. NDN members can login to the Nuance Extranet and download free core software, demos, sample grammars, and acoustic models for development purposes. You can read the latest documentation, participate in technical discussion forums, and find out what's new. You can even purchase software CDs, manuals, and technical support incident packs online. And if you're new to speech, we have a section just for you. kdhinc 9/2/2002 6:17 AM as a member, i have used their forums as well....never hurts to have another source of information Jack 9/2/2002 6:17 AM done, changing password, do you have a preference since you will be there more often? kdhinc 9/2/2002 6:18 AM nope ... whatever password you like Jack 9/2/2002 6:18 AM waiting for email confirmation...about those changes/additions... Jack 9/2/2002 6:19 AM All customer interactions Jack 9/2/2002 6:20 AM ARE VOICE activated(additionaly initiated via keypad). Jack 9/2/2002 6:21 AM ...have recurring eminders, etc. "Long term the service can..." reads funny Jack 9/2/2002 6:21 AM 3 line from bottom (first paragraph) Jack 9/2/2002 6:22 AM as to load a reminder (last sentence, first par) Jack 9/2/2002 6:23 AM you there buddy??? kdhinc 9/2/2002 6:23 AM yep, taking in your changes kdhinc 9/2/2002 6:24 AM "Long term the service can..." will be changed to something like "Future plans iclude..." or similiar kdhinc 9/2/2002 6:25 AM As for loading into calendar, I thought you had mentioned that you want to be able to do that with Franklin Planner....and while you may dislike Outlook, we can probably add there as well. Jack 9/2/2002 6:26 AM just changing words (added "to" and "a") kdhinc 9/2/2002 6:27 AM you'll find that when I want to get stuff out quick, grammar and sometimes spelling are casualties. when doc needs to become official, we get serious on those. Jack 9/2/2002 6:30 AM OK lets not worry on this now then. You captured my thoughts only addition, and you tell me if doable) When caller calls in first time, phone number will not be recognized by DB compare, so can introduction script be different than lets say if the callers number is found. Can the caller if identified by his number have his name used through out script and promots? kdhinc 9/2/2002 6:30 AM yes to all kdhinc 9/2/2002 6:31 AM when call is taken, script nows the ANI (number) customer is calling from. Jack 9/2/2002 6:31 AM New caller goes directly to explanation of service and setup. Recognized caller (by phone number) goes to edit menu "CALLER (by name) Would you like to edit an existing reminder (only if reminders are on server)? Jack 9/2/2002 6:32 AM YESSSSSSS! kdhinc 9/2/2002 6:32 AM we can repeat number back to caller and ask if they are new to service or is that the number that they are loged in under Jack 9/2/2002 6:32 AM See the FUN for me is coming out with the coolest, easiest most life like, personal (with a little humor) application that is also so user friendly people love it. It has to be this way or not at all as far as I am concerned! Jack 9/2/2002 6:33 AM I would rather not waste time doing the repeat, just right to pin (for security) kdhinc 9/2/2002 6:33 AM Or we can immediately hit database looking for number, if found we prompt for password. If not found, w ask if they are a new member or assume they are calling from a different phone and ask for login id Jack 9/2/2002 6:33 AM "Hello David, would you please tell me your PIN?" Jack 9/2/2002 6:34 AM YES SIR! Jack 9/2/2002 6:35 AM "Hmmmm, we cannot identify you from the phone you have called us from" Please say your account number or setup if you are new to TellByCell" kdhinc 9/2/2002 6:35 AM ASsume we will not assign a login id separate from phone numbers. Jack 9/2/2002 6:35 AM nope Jack 9/2/2002 6:35 AM just unique PIN kdhinc 9/2/2002 6:35 AM use phone numbers as user id kdhinc 9/2/2002 6:35 AM cool Jack 9/2/2002 6:35 AM yep Jack 9/2/2002 6:36 AM This is that cool stuff, the feel of this is so advanced to the user, I think it matters alot, fast and practical. kdhinc 9/2/2002 6:36 AM I like the prompt. this is where I will defer to you. I will set up scripts and example prompts..you make them the correct prompts. Jack 9/2/2002 6:36 AM right, thats the easy part kdhinc 9/2/2002 6:37 AM for prototype, we can use female or male text to speach voice or you can create sound files Jack 9/2/2002 6:37 AM I wil be using many humor type stuff to get smiles from the audience public kdhinc 9/2/2002 6:38 AM this is a good match ....words not necessarily easy for me as for you, but I do enjoy the solution creating and coding! Jack 9/2/2002 6:38 AM I wonder if the user can go to Settings, and changes this to be specific to their account. I know men want women and women men (unless alternative lifestyle) Jack 9/2/2002 6:38 AM We will be great team then! Jack 9/2/2002 6:39 AM Can you tell when I spit out the prompt, the feeling it conveys? kdhinc 9/2/2002 6:39 AM humor is good...especially considering the market segment. can't imagine too many older, more formal folks using the service...then again, we can add the feature later that allows customers to choose the personality of their reminder giver. kdhinc 9/2/2002 6:39 AM yes .. prompt conveys feeling Jack 9/2/2002 6:40 AM "David, I hope your day is goin smoothly...in order to help you please let me know if I can set a reminder for you by saying Reminder" kdhinc 9/2/2002 6:41 AM as for settings, yes we can let them choose their choice of prompts. amoung many other items to be determined Jack 9/2/2002 6:41 AM exactly, the tech reviews will compliment us of the highest order for that, but only if it is techically 99% Jack 9/2/2002 6:41 AM That is GREAT news to me! Jack 9/2/2002 6:41 AM It should keep you very busy Jack 9/2/2002 6:42 AM Any questions? kdhinc 9/2/2002 6:42 AM I like busy...means the customers like the product and want more...we can supply! kdhinc 9/2/2002 6:42 AM Nope no more questions for now Jack 9/2/2002 6:42 AM I was going through summary and thought of this.... kdhinc 9/2/2002 6:42 AM As I develop, I will get your input and ask any questions as they arise Jack 9/2/2002 6:43 AM Instead of just the date prompt, we should add, "If you would like this reminder to be RECURRING, please say recurring, if not say One Time" kdhinc 9/2/2002 6:44 AM Do you want this for the investor's prototype? Jack 9/2/2002 6:44 AM RECURRING (once-default) Weekly Daily M-F Everyday Jack 9/2/2002 6:44 AM Oh, the more the better as long as it all works Jack 9/2/2002 6:45 AM The idea is to BLOW them away! kdhinc 9/2/2002 6:45 AM with recurring, we add lots more code. since we need to get start date, ending date, etc. Do I need to deliver by Tuesday or later in week? Jack 9/2/2002 6:46 AM Not everyone will be immediately impressed with concept, we will hook them with the SMARTness and detail, it should make them think it is the smartest thing that ever lived! This will be done through ANTICIPATED response dialogues. kdhinc 9/2/2002 6:47 AM I agree with blowing away, but wnat to make sure they are blown away with technically sound features. ANTICIPATED, meaning that the menus are there but not working yet? Jack 9/2/2002 6:47 AM No, you should get this down in notes and remind self to add after first run. I will retract my statement in respect to over working you and say, add this now but as second, third priorities. We must first have a dial back. kdhinc 9/2/2002 6:49 AM cool, I like priorities and a boss who has an abundance of ideas mixed with a touch of reality :-) Jack 9/2/2002 6:49 AM ANTICIPATED meaning the prompts will anticipate by the way I write them (example) Before they even wonder if it is recurring "David, would you like this same reminder sent at a later time or date in addition?" Jack 9/2/2002 6:49 AM lol Jack 9/2/2002 6:51 AM "David, have you used our popular Wake up call yet? If you would like to try it for tomorrow please say wake up" Jack 9/2/2002 6:51 AM "If not, say nope but I will take a rain check" kdhinc 9/2/2002 6:52 AM Will I have access to masterhost.com for database and dial back code? Should I set up on my dev server for now? kdhinc 9/2/2002 6:52 AM Maybe put a word doc together of all these prompts. I will need them for the code and I need to know what key words to listen for. Jack 9/2/2002 6:53 AM try to ftp.tellbycell.com and use tellby as log and Fournier as pass Jack 9/2/2002 6:54 AM also try masterhost.com and masterho/Kimchi kdhinc 9/2/2002 6:54 AM also, is the data needed to save different for the types of reminders (to do, appointments, wake-up call)? At first glance, it doesn't appear to be different from data point of view. just ideas of how the customer can use the service. kdhinc 9/2/2002 6:55 AM thanks for FTP info. Does either server have a databse on it? SQL Server or MySQL? Jack 9/2/2002 6:56 AM It did not appear to becuase it was easier to group. Yes, the only difference is the playback will specify "This is the 4PM call you requested to remind you about a "meeting" at 4:45 David (caller)" Jack 9/2/2002 6:56 AM mysql at root server masterhost Jack 9/2/2002 6:57 AM /usr/local/etc/httpd/modules ????? kdhinc 9/2/2002 6:58 AM will we have text if customer records a message? Jack 9/2/2002 6:58 AM /usr/local/bin Jack 9/2/2002 6:58 AM text? Jack 9/2/2002 6:58 AM /usr/local/msql2 Jack 9/2/2002 6:59 AM /usr/local/mysql Jack 9/2/2002 6:59 AM /usr/local/mysql/sql-bench Jack 9/2/2002 6:59 AM any help?? kdhinc 9/2/2002 7:00 AM yep. I will set up my stuff there and use MySQL. Jack 9/2/2002 7:00 AM great-look at dates if you use any to make sure it is most current. Or do you add another instance of it entirely? kdhinc 9/2/2002 7:01 AM by text, I meant the "playback will specify 'This is the 4PM call you requested to remind you about a ...". I thought we were just playing their message. I will plan on a system prompt as well. Jack 9/2/2002 7:01 AM yes kdhinc 9/2/2002 7:01 AM I doi not need to add another instance, just the database and tables. Jack 9/2/2002 7:02 AM Not to lengthy unless longer makes better service and comes ut of their minutes-pocket. Jack 9/2/2002 7:03 AM great, I cannot wait to see the cll back as I have no idea how it works. It is 2am however. I will be back in 6 to 8 hours! kdhinc 9/2/2002 7:03 AM good night Jack 9/2/2002 7:03 AM Need anything for now? kdhinc 9/2/2002 7:04 AM nope. I have what I need to get going. Jack 9/2/2002 7:04 AM Thank you, should be an exciting week! Jack 9/2/2002 7:05 AM John and I did not talk since you and I discussed you, I will have response tomorrow 10-12 hours kdhinc 9/2/2002 7:05 AM yes.I'm looking forward to it. Jack 9/2/2002 7:05 AM great! will you be online when I come running into my office like it were Christmas day in my AM? kdhinc 9/2/2002 7:06 AM hopefully john will see that I can contribute as you do kdhinc 9/2/2002 7:06 AM I have another family thing later arounf 10 am your time, but will be here until then and then again after Jack 9/2/2002 7:07 AM John wil take my lead I suspect. He is humble and I will say once again, this is the guy, I want and need him, and can wear several hats! Jack 9/2/2002 7:08 AM OK. always send link to latest and/or number wuth small note, so I can follow progress every few hours. It means a lot to me if you do. kdhinc 9/2/2002 7:08 AM will do Jack 9/2/2002 7:09 AM I'm sure you will find John to be a professional, and he will know your value had I not said anything. He is sharp and personable. Jack 9/2/2002 7:09 AM say goodnight Dave (goodnight Dave) lol (Laugh-in) kdhinc 9/2/2002 7:10 AM sounds like he is from your descriptions and his past success kdhinc 9/2/2002 7:10 AM good night dave Jack 9/2/2002 7:10 AM bye! kdhinc 9/2/2002 7:10 AM ICQ you later Jack 9/2/2002 7:10 AM right, oh, let me get the voxeo account info.... Jack 9/2/2002 7:13 AM tellbycell Chicago (notice the cap) http://community.voxeo.com/index.html please try it before I go kdhinc 9/2/2002 7:14 AM i'm in Jack 9/2/2002 7:14 AM goodnight Dave! kdhinc 9/2/2002 7:15 AM good night/morning Jack 9/2/2002 1:47 PM good morning Jack 9/2/2002 1:56 PM hello kdhinc 9/2/2002 2:01 PM sorry, my son got into my office ... did he ring you? on kdhinc 9/2/2002 2:02 PM phone right now. get back to you? Jack 9/2/2002 2:02 PM hello Jack 9/2/2002 2:02 PM ok kdhinc 9/2/2002 2:28 PM Jack, got a good start Jack 9/2/2002 2:28 PM I cant find anything kdhinc 9/2/2002 2:28 PM database set up, first three scripts set up, just need to tie database into them kdhinc 9/2/2002 2:29 PM haven't set up voxeo yet since no database tie in yet Jack 9/2/2002 2:30 PM ok, I have been struggling to get something up there and no luck. I just killed it all. Can you get a script up now? kdhinc 9/2/2002 2:30 PM due to family thing - mother-in-law sick and due to age not in good shape this afternoon - I need to run. as soon as my brother-in-law can get his a$$ over there, I'll be back kdhinc 9/2/2002 2:31 PM where have you been struggling to get something - voxeo or masterhost? Jack 9/2/2002 2:31 PM ok, can you get anything up that I can look at before you go or direct me to a url? Jack 9/2/2002 2:32 PM voxeo Jack 9/2/2002 2:32 PM feel helpless with nothing that will run... kdhinc 9/2/2002 2:32 PM I understand, but I'm getting a good back bone in place so that future coding will go quicker kdhinc 9/2/2002 2:33 PM to paraphase the old oil commercials ... pay me now or pay me quadruple later.... Jack 9/2/2002 2:33 PM I understand, I dont mind if it fails at DB for now, is it not written yet, vxml? Jack 9/2/2002 2:33 PM yeah kdhinc 9/2/2002 2:34 PM I'm sure you do not want to hear that from the midwestern buddha, but I will have this going for you by tomorrow.... promise Jack 9/2/2002 2:34 PM just means I cannot edit prompts right now Jack 9/2/2002 11:24 PM hello? Jack 9/2/2002 11:30 PM Hello David!!!!! Can we do some work? Jack 9/2/2002 11:32 PM Hello ping Jack 9/2/2002 11:32 PM Hello ping Jack 9/2/2002 11:32 PM Hello ping Jack 9/2/2002 11:32 PM Hello ping Jack 9/2/2002 11:55 PM Hello ping Jack 9/2/2002 11:55 PM Hello ping Jack 9/2/2002 11:55 PM Hello ping Jack 9/3/2002 12:49 AM Hello? Jack 9/3/2002 12:50 AM Says you are online but I do not seem to be able to reach you... Jack kdhinc 9/3/2002 12:50 AM hello back kdhinc 9/3/2002 12:51 AM been working on the laptop kdhinc 9/3/2002 12:51 AM sorry I didn't see this Jack 9/3/2002 12:52 AM I've been trying to get you for some time, having anxiously awaited your return today since I awoke! kdhinc 9/3/2002 12:52 AM got hung up with family Jack 9/3/2002 12:52 AM Have you had the time to get a script up? How is your montther-in-law? kdhinc 9/3/2002 12:53 AM been working on asp/vxml scripts and have a few at http://216.167.44.196/tellbycell/prototype/dia ogs/ kdhinc 9/3/2002 12:53 AM trying to get database set up there and the correct DTD file, few little things Jack 9/3/2002 12:53 AM Just spoke to John. OK, thanks! John is concerned as I am promising you numbers before we get first round. Jack 9/3/2002 12:54 AM He did say that we should come up with hours to get demo off and think of what we would pay you from our own pockets.. kdhinc 9/3/2002 12:54 AM opening script is inb_main.asp kdhinc 9/3/2002 12:55 AM opps, didn't see the comments on John Jack 9/3/2002 12:55 AM if things go belly up! This is certainly nowhere in our minds except with respect to you, as we are not into jerking anyones chains. kdhinc 9/3/2002 12:55 AM I can understand the concern in promising numbers before a bank roll is established Jack 9/3/2002 12:55 AM yes, and that is all it is. kdhinc 9/3/2002 12:56 AM I appreciate that you'll pay for the demo work! Jack 9/3/2002 12:56 AM He then began to explain to me that the percentage of business of 5% was very high if you were to receive a salary of 90k kdhinc 9/3/2002 12:56 AM the future numbers will be worked on at that time Jack 9/3/2002 12:56 AM I told him you would bring to the table more than he can see right now Jack 9/3/2002 12:57 AM So, we have discussed (you and I) and now John is privvy. kdhinc 9/3/2002 12:57 AM I was just thinking that settling on numbers nnow may not be good from my pount of view since I may get the chance to impress the pants off of John Jack 9/3/2002 12:57 AM This means that 90K will be doable if we get funded a second, but not guaranteeing a years work if second doesnt come-you follow kdhinc 9/3/2002 12:58 AM I understand. We'll take it as it comes. Jack 9/3/2002 12:58 AM Correct but no damage yet. You have nothing to worry about. It is his job to be cautious Jack 9/3/2002 12:58 AM and he could not be fully aware, except through my eyes of my reason for you. Jack 9/3/2002 1:00 AM So to be upfront we should project next 7 days, week 2, week 3 for hours spent, rate and take it slow but not saying we will not end up with 90K/1.5-2.5% by mid October as an agreement, OK? kdhinc 9/3/2002 1:00 AM Cautious ... absolutely. he does not know me from adam. tough to give up big numbers when there are many programmers available. hopefully he'll see that I can bring more to the table than programming skills. kdhinc 9/3/2002 1:01 AM I can live with projecting the next x weeks. when funds come through and my role can be more fully defined, then we can talk salary and percentage. Jack 9/3/2002 1:02 AM He already assked me questions based on your body of work and was starting to come my way. He agreed that somehow you will be compensated for what you do but was slightly reserved on my throwing you on the table. It is not my choice if I am to remain honest with every person I deal with incl you. I hope this is respected by those that I deal with. Jack 9/3/2002 1:04 AM Correct, thank you! And we should have a projection of stage one (demo) before we go any further-thinking from an hourly standpoint, dividing or justifying each as needed (ie. Summary 1 hour $125, Script 12 hours 500) or whatever. Give me a rough projection now if you can having pretty much showing me you have a great grasp on where we are going! Jack 9/3/2002 1:06 AM It will come from his pocket so he has more reason to be cautious. He is not in the business of using his money but OPM. kdhinc 9/3/2002 1:06 AM lol - isn't it al OPM?!?! kdhinc 9/3/2002 1:07 AM I know starting up you have to watch every penny, as you are funded you can be a little looser, when businerss is going great, no worries... Jack 9/3/2002 1:08 AM Not until this point in my (OH, I get it!-lol) Funny how absurd are some of the things the intellectuals come up with! Jack 9/3/2002 1:10 AM I'm thinking on a rough hourly projection $2 to $3k for next 3 weeks, actually you might not have much to do after this week as we will be mostly crossing our fingers, right? Jack 9/3/2002 1:11 AM I dont mind promising you 2 rates, one for funding one for bust like $5k for demo proto if funded, if that sits better. It will always be there that you believed in and sweated on our behalf should it pan out> kdhinc 9/3/2002 1:11 AM Let me get a handle on number of scripts to get the demo going (around 8?), then the application to initiate outbound calls (should be VB, VB.NET, or C#), and if needed all the bells and whistles. Jack 9/3/2002 1:12 AM You believe I had estimates of $600 and went the $300 route. It is sick how India has so much talent and no money. Jack 9/3/2002 1:12 AM VB? kdhinc 9/3/2002 1:13 AM I agree, the big part of my job will be this week. Lots of hours over the next few days and a little here and there to tweak as you demo. Jack 9/3/2002 1:13 AM exactly kdhinc 9/3/2002 1:13 AM VB - Visual Basic Jack 9/3/2002 1:13 AM Is rewuired in addition to Cold F? Jack 9/3/2002 1:13 AM req kdhinc 9/3/2002 1:14 AM ColdFusion is scripting language to get data for VoiceXML scripts. I used ASP tonight since I had a few scripts available, but can easily switch to CF. Jack 9/3/2002 1:14 AM Those scripts once outlined will benefit and support my vote to pay you what I want to on your better side. kdhinc 9/3/2002 1:15 AM PHP is also a scripting language to use. It's free but only used on unix boxes Jack 9/3/2002 1:15 AM VB is req? I thought we weree talking VXML language with some JS and a Cold F or mySQL side for DB? Jack 9/3/2002 1:16 AM My server is a UNIX box kdhinc 9/3/2002 1:16 AM CF is approx $5K for a server or provided by most hosting companies. Great enviironment Jack 9/3/2002 1:16 AM Let me check and see if it is avail to me kdhinc 9/3/2002 1:16 AM ASP free with MS OS.... .NET architecture very cool for long term kdhinc 9/3/2002 1:17 AM Anything we do with VoiceXML is browser based (web). Jack 9/3/2002 1:17 AM You are spinning my head kdhinc 9/3/2002 1:18 AM Sorry, trying to give you understanding without getting too techy like. Jack 9/3/2002 1:18 AM I am on a BSD server, cold fusion may be an option with server company, but may require movong domain from present location Jack 9/3/2002 1:18 AM What does Voxeo use/provide? kdhinc 9/3/2002 1:19 AM VoiceXML can not reach data on a DB without a scripting language such as CF, ASP, or PHP. Jack 9/3/2002 1:19 AM I run php on my server presently kdhinc 9/3/2002 1:19 AM So, when we are doing the call flows, we'll use VoiceXML and our choice of scripting language Jack 9/3/2002 1:19 AM http://216.167.44.196/tellbycell/prototype/dia ogs/ says NOT AUTHORIZED kdhinc 9/3/2002 1:20 AM The outbound calls need to be initiated by a program that runs constantly. Jack 9/3/2002 1:20 AM and that is????? Jack 9/3/2002 1:20 AM availabi;ity limited? kdhinc 9/3/2002 1:20 AM this program can be a web based application, but that means keeping a browser open at all times. kdhinc 9/3/2002 1:21 AM better is to have the program run as a service. then it needs to be written with a compiled language like Visual Basic, C++, etc. Jack 9/3/2002 1:21 AM OK, give me a single answer for your opinion rather than so many options. Can the dialout be performed virtually anywhere, or is it a special ability that Voxeo and few others provide? kdhinc 9/3/2002 1:22 AM The OS will kick off the program every minute. the program will check the DB to see if any reminders need to be sent. Jack 9/3/2002 1:22 AM server side script is all you are talking for it to run kdhinc 9/3/2002 1:22 AM sorry, this is better discussed with a word document kdhinc 9/3/2002 1:23 AM Voxeo provides the ports to initiate the calls. we need to tell Vxeo what numbers to dial and what scripts to run. Jack 9/3/2002 1:23 AM OK, for now David, can you get me a limited model I can dial into tonight. I will be editing inflection and script prompts and have only few hours to do it. kdhinc 9/3/2002 1:23 AM we can do that one at a time with a URL in a web browser or a program can send thousands a second Jack 9/3/2002 1:24 AM you can until each is built, right? kdhinc 9/3/2002 1:24 AM I am working on that model now. the problems I am having is two fold...the DB is down and the Voxeo DTD I have used for awhile is not working. Jack 9/3/2002 1:25 AM commnet out the DB and keep running kdhinc 9/3/2002 1:25 AM I was at Voxeo getting the latest when you ICQd kdhinc 9/3/2002 1:25 AM Let me put the scripts together. India gave you one script since no DB involved. Jack 9/3/2002 1:25 AM just use the 800 number and dial, then use the Logging Screen to decypher kdhinc 9/3/2002 1:26 AM yep, been doing just that. you caught me in the middle. Jack 9/3/2002 1:26 AM We are starting at last working script from tellme, no India kdhinc 9/3/2002 1:26 AM give me 5 - 10 minutes. I'll have something for you. Jack 9/3/2002 1:26 AM I'll shut up, give me a heads up in 30 min, OK? Jack 9/3/2002 1:27 AM That's even better, cause I love working together at ICQ!!!! kdhinc 9/3/2002 1:27 AM OK - but fun talking with you...need to go ice my fingers :-) Jack 9/3/2002 1:28 AM lol Jack 9/3/2002 1:28 AM ping me so I can test my speaker volumn (3 times please) kdhinc 9/3/2002 1:28 AM ping kdhinc 9/3/2002 1:28 AM ping kdhinc 9/3/2002 1:28 AM ping Jack 9/3/2002 1:28 AM bingo! Jack 9/3/2002 2:02 AM How goes it? kdhinc 9/3/2002 2:02 AM wierd things happening with voxeo kdhinc 9/3/2002 2:03 AM getting multiple rings and URLs not located, yet they are there kdhinc 9/3/2002 2:03 AM wonder if it is maintenance time there?!?! Jack 9/3/2002 2:03 AM hmmmm kdhinc 9/3/2002 2:04 AM might be dumb programmer moves from someone up 23 hours, but I'm not ready to admit that yet Jack 9/3/2002 2:04 AM I got that today and gave up thinking it was me. If the script has errors it will show in the software, did you try it there first? when header is wrong (xml versio) it will actually say file not found Jack 9/3/2002 2:05 AM You are several hours ahead of me, why not cap for the night, by 8 am when I am back on you should have several things worked out kdhinc 9/3/2002 2:05 AM seems I have the correct header (DTD) and it looks ok in the software Jack 9/3/2002 2:06 AM logging? Upload app so I can try it. kdhinc 9/3/2002 2:06 AM I want to try one more thing and then I will wind down from the monitor buzz I have Jack 9/3/2002 2:07 AM O and O2 are their for the PIN numbers, by the way you were right about pin in community area, not the same in techpreview where I had been Jack 9/3/2002 2:07 AM k kdhinc 9/3/2002 2:07 AM feel free : http://216.167.44.196/tellbycell/prototype/dia ogs/inb_main.asp kdhinc 9/3/2002 2:07 AM the "Prototype Development" is the one I have set up. Jack 9/3/2002 2:07 AM xml page cannot be displayed... A string literal was expected, but no opening quote character was found. Error processing resource 'http://216.167.44.196/tellbycell/prototype/di logs/inb_main.asp'. Line 31, Position 26 -------------------------^ Jack 9/3/2002 2:08 AM Thats just from the server kdhinc 9/3/2002 2:09 AM That's the ASP error you get when another error exists. The error it shows is HTML code...not really an error but the browser is confused Jack 9/3/2002 2:10 AM yes but it is showing you where the error is kdhinc 9/3/2002 2:10 AM The logger at Voxeo used to be much more verbose. I think they turned it down a notch due to the increased activity Jack 9/3/2002 2:10 AM Line 31, Position 26 -------------------------^ kdhinc 9/3/2002 2:11 AM I do not have any tags in my code. Jack 9/3/2002 2:11 AM size=2 need quotes perhaps, plus or minus, spell out font size??? kdhinc 9/3/2002 2:11 AM In html, you do not need quotes Jack 9/3/2002 2:12 AM but ho wi sthis coming up unless the url you gsve me is wrong? kdhinc 9/3/2002 2:12 AM i have seen this in the past and chased my tail looking at this error. the clues lie in the logger...at least they used to . Jack 9/3/2002 2:12 AM inb_main.asp kdhinc 9/3/2002 2:13 AM what you are seeing is a response page that is using tags to describe an error... but the browser can not render it so the browser is showing this error. A neat little gotchya from Mr. gates and Co. Jack 9/3/2002 2:14 AM thanks for that explanation kdhinc 9/3/2002 2:15 AM The real clue that the browser is puking is the first two lines: "The XML page cannot be displayed Cannot view XML input using XSL style sheet. Please correct the error ..." Jack 9/3/2002 2:15 AM rename it vxml and can voxeo read asp extension or code? kdhinc 9/3/2002 2:16 AM I took out the ASP code and got two files: inb_main_nomatch.vxml and inb_main_match.vxml. Getting errors with these as well. kdhinc 9/3/2002 2:17 AM let me change the URL at Voxeo and we'll see.... Jack 9/3/2002 2:17 AM does it need a domain as opposed to IP address? Jack 9/3/2002 2:17 AM ok kdhinc 9/3/2002 2:18 AM URL ok as well as domain name....these sscripts work for another piece of work I hav e recently completed. I think it just may be a voxeo server glitch tonight. Jack 9/3/2002 2:18 AM wouldnt it be an error in the asp page, or voxeo trouble reading it. It always defaults and says "cannot find it" if it has an error I found kdhinc 9/3/2002 2:19 AM updatedurl kdhinc 9/3/2002 2:20 AM yes, the error is something in the page or the way the page is being interpretted Jack 9/3/2002 2:20 AM you can call and speak live if you keep it quick, I have every night for last week. SPECIAL number I mined, not given out to JUST anybody-lol 1 407 835 0065 kdhinc 9/3/2002 2:20 AM the old logger was much more help. I will be asking support jhow I can increase the detail shortly. Jack 9/3/2002 2:20 AM shouldn't look for an xml page not an asp page tho kdhinc 9/3/2002 2:21 AM thanks for the number. Jack 9/3/2002 2:21 AM yep Jack 9/3/2002 2:21 AM they are nice and knowledgeable, Matt is sharp kdhinc 9/3/2002 2:21 AM I have had a few people there that are quite good...as long as I stay away from sales. Jack 9/3/2002 2:22 AM bad experience with sales? Jack 9/3/2002 2:23 AM if you email script before calling they can recognize prob kdhinc 9/3/2002 2:23 AM btw, Microsoft has an on-line class at 1:00 central, 8:00 hawaii time called "MSDN Webcast: Overview of the .NET Speech Technologies and the .NET Speech SDK. I will be looking in since the .NET platform allows ease of sharing code amoung platforms including wireless.. also, since XP has built in grammar, thought this might help us down the line. kdhinc 9/3/2002 2:24 AM actually, no experience with sales. I could never get them to call me back. almost went with someone else until support got a higher up sales guy to call Jack 9/3/2002 2:24 AM thought we were 5 hours apart Jack 9/3/2002 2:25 AM ditto my experience, exactly kdhinc 9/3/2002 2:25 AM that's what I thought. 1pm here is 8am by yoou , correct? Jack 9/3/2002 2:25 AM where is class Jack 9/3/2002 2:26 AM you're right, I counted as the eagle flys Jack 9/3/2002 2:26 AM 8-1=7 Jack 9/3/2002 2:26 AM 1-8=5 kdhinc 9/3/2002 2:26 AM found the class a Microsoft when searching on voice Jack 9/3/2002 2:27 AM url for class? kdhinc 9/3/2002 2:27 AM now I have some additional software to watch the class online Jack 9/3/2002 2:27 AM tuesday-need software? kdhinc 9/3/2002 2:28 AM http://www.microsoft.com/usa/webcasts/upcoming 1147.asp tells it all Jack 9/3/2002 2:28 AM thanks kdhinc 9/3/2002 2:29 AM anytime ... except for five minutes from now. I think I may be wrapping for the morning. get back at it in four hours Jack 9/3/2002 2:32 AM sleep deep, talk 12-1pm your time. Thank you David! kdhinc 9/3/2002 2:33 AM you are quite welcome good night Jack 9/3/2002 2:33 AM bye Jack 9/3/2002 1:44 PM Have a meeting in 15 min. Was hoping to awake to an email describing where I could see the demo! Please call ASAP, this is the meeting where we bring you in via John! URGENT kdhinc 9/4/2002 12:13 AM not sure how I missed this.... I apologize. I was here frm 7:30/2:30A until 8:30/3:30. Looks like this message came when I had the .NET speech webcast up. I wonder if that interfered in some way. Again, my apologies. kdhinc 9/4/2002 12:14 AM That's 8:30/3:30 PM Jack 9/4/2002 9:17 AM Good Morning David! kdhinc 9/4/2002 9:17 AM good morning to you kdhinc 9/4/2002 9:18 AM beating the sun up, huh? Jack 9/4/2002 9:18 AM Thanks-Heart burn woke me up - lol Yeah, maybe I can give you my input and get a couple more hours....Check your mail for my reply please! kdhinc 9/4/2002 9:20 AM got the email ... sorry about the heartburn Jack 9/4/2002 9:20 AM Outback steak house..... kdhinc 9/4/2002 9:20 AM nuff said :-) Jack 9/4/2002 9:20 AM hahaha Jack 9/4/2002 9:23 AM Nothing wrong with the coding, my main priority is to maintain the "personality" of the script and it appears to have foregone the "welcome". I suggest you at least put in Welcome (name-if number found) to TellByCell-the World's first Portable Assistant! ???you think kdhinc 9/4/2002 9:25 AM I was in the process of doing just that. will have that out there shortly for you to test kdhinc 9/4/2002 9:26 AM when i'm in a hurry, i tend to get technical out there first and then warm and fuzzies next kdhinc 9/4/2002 9:26 AM actually, i wanted to get this out there so the discussions could start. so i'm happy to hear your thoughts Jack 9/4/2002 9:28 AM thanks-you get that is all I was speaking on? The original intro was pushed back cause of the number find addition so it looked quite different from where I see things from? Technical YES, and I am coming from the customers view, not technical at all, we will try hard to make each other happy with this as I have to reach deep to reinvent each time this happens after having a vision for a very particular script that they hear. Sorry for this. kdhinc 9/4/2002 9:29 AM nothing to be sorry about. tech is only good if customers like and use Jack 9/4/2002 9:30 AM So how is it going? How is Kathleens Mom? kdhinc 9/4/2002 9:30 AM if customers are turned off right away, they will never know nor care if we have created the greatest thing since sliced bread Jack 9/4/2002 9:30 AM Absolutely, you see my point. kdhinc 9/4/2002 9:31 AM it is very hectic around here..but it's been that way since kids came into our lives...actyally since Kathy came into my life kdhinc 9/4/2002 9:32 AM Kathy's parents are - at the risk of sounding crass - old. Both in their 90's. Mom took a fall about a month ago...nothing broken, but long recovery duee to age Jack 9/4/2002 9:32 AM My waking thought was how lucky I am to even sleep til 9AM (not today) if I had kids like yourself I'd be lucky to see 6:30AM -lol Jack 9/4/2002 9:33 AM My Grandma fell and broke her hip, came home from hospital fell and broke it again! kdhinc 9/4/2002 9:33 AM dad has dimentia and we never know when he'll be in our world or his. Jack 9/4/2002 9:33 AM Is it the same as Alzheimers? kdhinc 9/4/2002 9:33 AM so, kathy has a lot on her plate and my hours are varied...thank god I have a job where I can work at anytime... and people who embrace that kdhinc 9/4/2002 9:34 AM no, not diagnosed Alzheimers kdhinc 9/4/2002 9:34 AM i think old age Jack 9/4/2002 9:34 AM Do they live with you or close by..? kdhinc 9/4/2002 9:34 AM close by... Jack 9/4/2002 9:34 AM Stubborness can become dimentia-I suffer from it now and again-lol Jack 9/4/2002 9:35 AM She comes from good genes! kdhinc 9/4/2002 9:35 AM to use a techy voiew, stbborness is a feature not a bug most of the time Jack 9/4/2002 9:35 AM Lost my folks last 2 years Mom to a 10 yr battle with C, Dad a year later Heart (BAMM!). kdhinc 9/4/2002 9:36 AM yes, they are good people. but very set in their ways... i was a rude awakening and quite an adjustment for them to make lol Jack 9/4/2002 9:36 AM Good for you! kdhinc 9/4/2002 9:37 AM sorry to hear about your loss. i lost my grandparent five years ago... grandfather kind of a surrogate father so I have a slight unbderstanding of feelings Jack 9/4/2002 9:37 AM "I repectfully am the Man of my house, would you like your walker or will you be leaving by my foot...." kdhinc 9/4/2002 9:38 AM hope my folks are around for awhile. I know my dad wants to pay me back for my childhood with his second childhood :-) Jack 9/4/2002 9:39 AM Thank you David-after 8 kids to control and literally kick around, and a wife of 49 years...there wasn't much to live for...I asked him after a warning to see a cardiologist but he was not willing to step inside a Dr.'s office to save his life (no pun intended-well maybe)> Jack 9/4/2002 9:39 AM Your Dad live far, spend time with the grandkids often? kdhinc 9/4/2002 9:40 AM my folks are close as well. chose are neighborhood to be between the two and close to highways for my commute to whatever office or airport I need to go to kdhinc 9/4/2002 9:41 AM in fact they're on the line kdhinc 9/4/2002 9:41 AM let me get back to you Jack 9/4/2002 9:41 AM I had a strong respect for my Moms Dads Dad. He was a very classy dude (french-canadian). Jack 9/4/2002 9:41 AM ok-5 or 10? kdhinc 9/4/2002 9:42 AM about 10 Jack 9/4/2002 9:42 AM k kdhinc 9/4/2002 10:07 AM sorry, she can talk at times...they are very into the grandkids and wanted to hear about my son's first day of school yesterday Jack 9/4/2002 10:16 AM That's nice! Key Question....Can Japanese and Chinese languages work with VXML? I need this for expanded market research. It is EXTREMELY important. By the way-John is really interested in you perspective on the paluasibility of tellby cell. kdhinc 9/4/2002 10:20 AM I know that Nuance has implementations for those languages...let me verify. kdhinc 9/4/2002 10:20 AM I want to get John's view as well. more info and thoughts, the better. kdhinc 9/4/2002 10:21 AM I was at a thing last night with twelve other adults most of whom have kids in the target age range you are thinking of. I meant to ask you if I could give them a copy of the survey you sent to me. Give you a midwestern view point kdhinc 9/4/2002 10:22 AM I have their emails. I could email them the survey to have them and their kids fill out. interested? kdhinc 9/4/2002 10:25 AM hopefully you have gone back to bed after eliminating the Outback blues kdhinc 9/4/2002 10:26 AM when you come back, let's discuss the reminder interface...in the mean time, I will be working on new members and creating reminders....Dave Jack 9/4/2002 10:26 AM Thank you and that is great on the job thinking, however John is nothing short of paranoid of this getting out before patent is secured (or apllied for-pending) and rightly so. kdhinc 9/4/2002 10:27 AM do I have to permanetly shut up my wife since I told her .... could be tough to keep her silent ;-) kdhinc 9/4/2002 10:28 AM btw, I added your intro and put it out to on the phone. Jack 9/4/2002 10:28 AM From a legal standpoint I cannot say...regarding your beautiful kids, they really are entitled to a Mom-lol Here's a POP QUIZ...... kdhinc 9/4/2002 10:29 AM something to keep in mind when writing scripts ... if you capitalize an entire word, TTS will spell it out. Jack 9/4/2002 10:29 AM "out to on the phone" meaning uploaded to url and Voxeo? Jack 9/4/2002 10:29 AM phonetically? kdhinc 9/4/2002 10:29 AM yes, if you want plain english lol Jack 9/4/2002 10:30 AM quiz follows...In your opinion on a scale of 1 to 10 what are your feelings on.... kdhinc 9/4/2002 10:30 AM TTS will think capitalized words are initials ... so CAT is generated as C A T and not cat kdhinc 9/4/2002 10:31 AM sorry techer, I'll stop talking and start listening Jack 9/4/2002 10:31 AM The publics or cellphone users willingness to use voice - activated menus Jack 9/4/2002 10:32 AM The quality of voice programs/technology (as far as errors in communication/script/server Jack 9/4/2002 10:33 AM The possible popularity of this project (percentage of users vs. 130 mil cellphones) in next 2 years Your gut feelings are OK! kdhinc 9/4/2002 10:36 AM willingness to use voice menus .... 9 if made easy to use kdhinc 9/4/2002 10:36 AM my wife is on the phone constantly in the car. if see could have true hands free and easy to use, she'd would love it kdhinc 9/4/2002 10:38 AM quality of voice rec ... a year or two ago, we were at 5. presently, i think we are almost 9. they have greatly improved quickly with only more improvements to come. the fact that microsoft is developing speach for the XP platform says alot Jack 9/4/2002 10:39 AM and lastly? kdhinc 9/4/2002 10:39 AM like any technology, people (in america) may be slow to accept, but when they need to do something, thet want it easy. if new tech makes it easy or meets a need or can be made hip, people will come Jack 9/4/2002 10:41 AM Agreed, now a qualifying summary of TellByCell in a testimonial kind of way from an experienced project manager in this specific indusytry! Jack 9/4/2002 10:41 AM Comparative of what you have seen (can you tell I need a BOSST today-lol) Jack 9/4/2002 10:41 AM boost-sorry kdhinc 9/4/2002 10:42 AM popularity of project in next two years is tough for me. i'm not a good visionary in marketing. personally i see a cool product that can be expanded into many cool things. the technolgy is fun, but more importantly, it can be used by all Jack 9/4/2002 10:43 AM comparitively to things you have seen? kdhinc 9/4/2002 10:46 AM 13 years ago, we developed a way to get credit card authorization in a guaranteed 8 seconds or less with 99.9 success rate even from a cab three stories underground. couldn't sell it because banks did not SEE the possibilities. not even when we hit eight seconds or less during the holidays. idea died. this product is in the right place at the right time. EVERYONE has a cell phone these days. many people use them when walking. to do things voice activated will be a hit, in my opinion. taken into the office, so many people have me on speaker phones these days, even there people want there hands free. kdhinc 9/4/2002 10:49 AM as for a qualifyiing summary, i am not a person where well form sentences and flowery words come easily. given time and the erase key, i can come up with some good stuff. on the fly in ICQ, you may be disappointed kdhinc 9/4/2002 10:50 AM but, since you need a boost... Jack 9/4/2002 10:52 AM Thanks..you are speaking of hands free communication but not to the features we offer. It comes across as not what this is about. I want you to be poised for representing this a little closer to the product specifically. Thank you for participating in this exercise! And I appreciate it from you on the spur of the moment. There are no wrong answers. Just pinpointing the way we all need to market in close with our families and abroad as we grow! kdhinc 9/4/2002 10:53 AM Tell By Cell allows me to easy and quickly set my appoiintments and take them with me where ever I go. Now I don't need to lug my PDA or planner around to remember that I have an appointment at 2:00 or need to swing by the cleaners on the way home. Tell By Cell even reminded that to pick up flowers and a present for my anniversary. That type of life saving service is priceless in my book. kdhinc 9/4/2002 10:53 AM how's that for a testimony? Jack 9/4/2002 10:53 AM "That's what I'm talkin bout DOG!" Jack 9/4/2002 10:53 AM Rah Rah Rah Sis boom bah (whatever the heck that means) lol kdhinc 9/4/2002 10:53 AM see, just give me the time to get my thoughts out and they silver, some what golden. Jack 9/4/2002 10:54 AM hahahaha kdhinc 9/4/2002 10:54 AM used to speak first, think later...my wife has suggeested that may not be the best thing Jack 9/4/2002 10:54 AM I think your wife reached over and just typed that last testimonial! lol kdhinc 9/4/2002 10:55 AM my problem is that i'm either too hyper or kinda intelligent so my brain is usually in three places or way ahead... or the medication has had an effect ;-) kdhinc 9/4/2002 10:56 AM ok, maybe I've said to much...going back into thinking mode again LOL Jack 9/4/2002 10:57 AM You have improved at your wifes hand more than you realize I think, you come across very cool, intelligent and with a very lind, honest and humorous edge! Jack 9/4/2002 10:57 AM We call that crazy (self included) kdhinc 9/4/2002 10:58 AM thanks, now I'm blushing Jack 9/4/2002 10:58 AM And it happened for me long before computers-hahahah Jack 9/4/2002 10:58 AM Im speakin of me! Jack 9/4/2002 10:58 AM Oh-the compliment-OK-lol Jack 9/4/2002 10:59 AM Me crazy-you Tarzan kdhinc 9/4/2002 10:59 AM crazy has been associated with me many times...not the worst thing either :-) kdhinc 9/4/2002 11:01 AM so, what does sunrise in Hawaii look like? kdhinc 9/4/2002 11:02 AM guess I should ask a work question or two...although I do enjoy the chats Jack 9/4/2002 11:04 AM Me to but lets let me get an hour or 2 of sleep. Can I count on you to be here in 2 or 3 hours? Here is a sample of what you helped me do. VoiceTECH announces TellByCell! TellByCell is changing the way cellphone subscribers will use their phones! Ever since 2001 A Space Odyssey or Star Trek we have imagined the ease of using voice interaction. TellByCell has made it a reality today offering several features to make the average persons life easier. Imagine no more using your cellphone without having to enter through the keypad. Once you connect to the TellByCell voice center (through a convenient 800 number) you will enjoy the “hands-free” convenience we have all been waiting for! Tell By Cell allows anyone to quickly and easily set my appointments and take them with me wherever I go. Now you don't need to lug your PDA or planner around to remember that you have an appointment at 2 o'clock or need to swing by the cleaners on the way home. Tell By Cell can even reminded you to pick up flowers and a present for an anniversary or make it to the Bhar Mitzva. That type of life saving service is priceless in my book…and it's always right by my side! kdhinc 9/4/2002 11:04 AM When we sign up a customer, should we allow them to select a PIN or assign them one? your original script said we'd get back to them with a PIN. Is there a business reason we need to do that? Or should we allow them to select a four to eight digit pin? Jack 9/4/2002 11:05 AM select-5 to 8 digits (or word/name if possible) kdhinc 9/4/2002 11:05 AM ignore last question...I will be here in three hours. have a quick meeting around noon/7A. kdhinc 9/4/2002 11:05 AM ignore the ignore Jack 9/4/2002 11:06 AM I should get back before the Sunrise...to be continued....thanks! Jack 9/4/2002 11:07 AM can I take a quick look at the script with recent changes to help you before I hit the sack for a couple hours? kdhinc 9/4/2002 11:07 AM for later - 5 - 8 digits ok - word/name is tough if we want to allow dtmf... speech only, word/name ok kdhinc 9/4/2002 11:08 AM bye Jack 9/4/2002 11:09 AM I thought voice and DTMF can generally work together-if not in this case just say NITC to avoid having to educate me at this time kdhinc 9/4/2002 11:10 AM cool, I'm an assistant copywriter voice and dtmf can work great, but just NITC of spelling names Jack 9/4/2002 11:10 AM thanks! Talk soon! kdhinc 9/4/2002 11:10 AM well, let me reconsider this....when we talk later....bye kdhinc 9/4/2002 2:02 PM need to head out a little later than I originally thought....try the demo and say "new". It's very rough, but gives you an idea of where we are heading. Jack 9/4/2002 2:54 PM hello. Where should I be lookinfg for changes/updates? Jack 9/4/2002 7:05 PM Hey there David! Jack 9/4/2002 8:13 PM Hello! Jack 9/4/2002 8:13 PM Hello! Jack 9/4/2002 8:13 PM Hello! kdhinc 9/4/2002 8:22 PM hi, jack Jack 9/4/2002 8:22 PM Aloha kdhinc 9/4/2002 8:23 PM sorry, I need to learn to set this ICQ status to away whenI'm away. Jack 9/4/2002 8:23 PM ok kdhinc 9/4/2002 8:23 PM what's up? Jack 9/4/2002 8:24 PM That's funny! Jack 9/4/2002 8:25 PM I'm only on the edge of the world waiting every second to see each little change that occurs with the development of my little baby!!! kdhinc 9/4/2002 8:25 PM waiting is hard Jack 9/4/2002 8:25 PM Can yo u walk through http://216.167.44.196/tellbycell/prototype/dia ogs/inb_main.asp with me kdhinc 9/4/2002 8:26 PM i'm not delibertly torturing you... just a slow process sometimes kdhinc 9/4/2002 8:26 PM yes Jack 9/4/2002 8:26 PM can we work together at some part each day>? kdhinc 9/4/2002 8:27 PM yes. I think we need to in order to get this done quickly. kdhinc 9/4/2002 8:27 PM the past couple of days have been somewhat goofy with multiple events. kdhinc 9/4/2002 8:28 PM i have cleared the schedule and have my wife taking care of a few I couldn't get rid of Jack 9/4/2002 8:28 PM I need to be more specific- I thought that just by adding "Welcome to Tell by Cell. Your portable assistant! "- before the "cannot find your number, enter another.... would suffice. We need to talk through the flow in addition to you writing the code so you can put it all together the way we decide the firat time moght be better and save time? kdhinc 9/4/2002 8:28 PM Probably the best time is first thing in your am since that's around noon here...gives me some morning time to work Jack 9/4/2002 8:29 PM when are you avail, and til what time, I have 3 hours clear Jack 9/4/2002 8:29 PM well we missed that, and I need to know now wha is your avail? kdhinc 9/4/2002 8:30 PM I'm available right now....have lots of caffine available if we need to go for more thanfour hours kdhinc 9/4/2002 8:30 PM I was going to say that anothe good time is after 8:00PM/3:00pm as well. Jack 9/4/2002 8:30 PM GREAT! Let's GO, first Any Q's for me from you? kdhinc 9/4/2002 8:31 PM no Q's in particular. just want to get your thoughts on call flow. Jack 9/4/2002 8:31 PM OK,... Jack 9/4/2002 8:33 PM I wrote down my time 7-10AM (you 12-3) and 3-7PM (you 8-midnight) kdhinc 9/4/2002 8:33 PM ok Jack 9/4/2002 8:34 PM is that doeable (of course I realize life with kids can screw it all to hell) for you as a general? Jack 9/4/2002 8:35 PM It is very helpful to me and then I have little expectations outside that, can you also clue me as to reaaranging day in advance (ie. meetings, kids to school, wife needs etc)? kdhinc 9/4/2002 8:35 PM yes, I'm in the office usually from 5:30 am to 7:00 am, 8:30 am to 5:00 pm, and if need at night after kids go to bed at 8:00. kdhinc 9/4/2002 8:36 PM I shall try. sometimes wife surpises me. sometimes on-laws surprise me... if I get notice , you'll get it :-) Jack 9/4/2002 8:37 PM ok, thanks! Do you get my need to keep the flow working to represent tellbycell the product in brief before asking for another number? kdhinc 9/4/2002 8:38 PM yes, i do kdhinc 9/4/2002 8:39 PM we need an intro and at some point identify the caller Jack 9/4/2002 8:39 PM Ok, the script is dying at first prompt, before we worry about that, lets clarify the prompt to read New Signup Jack 9/4/2002 8:40 PM Is this easy or do you have to add to vocab too? kdhinc 9/4/2002 8:40 PM a few choices: intro foll ....... what's dying? Jack 9/4/2002 8:40 PM I cannot get past first prompt when calling Jack 9/4/2002 8:41 PM We need to develop a way to make changes back and forth...can you send asp to me in html and I will make all comments in RED? Jack 9/4/2002 8:43 PM never mind, saved from your url, will edit in dreamweaver and upload for you to see, OK? kdhinc 9/4/2002 8:43 PM really? that's odd. script says "Welcome to Tell by Cell. Your portable assistant! You scritp says "welcome to TellBCell....", then says your number not in database and asks for new or member. what do you say to make it die? kdhinc 9/4/2002 8:44 PM actually, it might be better if I give you the scripts since you are only getting the code for an unknown phone number Jack 9/4/2002 8:44 PM It asks for me to ask for another number or press one for new, I say new and then press one when nothing happened and it did nothing, then said hangup kdhinc 9/4/2002 8:45 PM wonder what I screwed up here.... let me check. here come the files Jack 9/4/2002 8:46 PM I wouod rather have these in a simpler format, even word, so I dont have to worry about changing anything but font color and showing to you, I'd rather not have the original, this way nothing I do you can take for granted that it is more than to show you changes, not injure or repair the code itself Jack 9/4/2002 8:47 PM I tried opening asp in Dream and it is blank, that is why I thought we would convert kdhinc 9/4/2002 8:47 PM I have the originals. You will not injure the code Jack 9/4/2002 8:48 PM tell me what to do so I dont have to type all this to you, insttaead I can make edits on doc itself kdhinc 9/4/2002 8:49 PM I just opened an asp file in MS Word 2002. See if you can open in your Word Jack 9/4/2002 8:49 PM yep! kdhinc 9/4/2002 8:50 PM you can send back as asp files or if you feel better, save as a word doc Jack 9/4/2002 8:51 PM Q. If you take author credit do I still have copyright and ownership for the development and end resul, I hope? kdhinc 9/4/2002 8:52 PM I am doing this as work for hire until I am hired. you own the code. I can remove my name from the comments, I have no problem with that. kdhinc 9/4/2002 8:53 PM if we need this in a legal doc, also fine with me. old habit to put name in comments for people to know who originally thunk it up... Jack 9/4/2002 8:55 PM David, I am wondering if the "try another number should not be on a second number....Like, "Welcome (blah) If you are a first time caller and would like to become a new member please say new, or press one. If you are an existing member say existing or press two" kdhinc 9/4/2002 8:58 PM sounds good... at this point, we are trying to establish if they are new to the service or an existing member calling from a phone number not in our database. the next prompt can ask for a number for existing members Jack 9/4/2002 8:58 PM This is if the caller is NOT identified. I dont think we should say You are not ident, I think it will take them here automatically. What I am striving for is a second menu IF the DB does not identify, but transparent. If DB does "Welcome back to TellByCell (name)...please enter PIN, would you like to create a NEW reminder or edit say edit (roghly this.) Jack 9/4/2002 8:58 PM read this then answer, I dont know if you understood it Jack 9/4/2002 9:00 PM Because of the call flow I am finding it difficult to see actual flow, that is why I am explaining from scratch ignoring the script asking you to readjust for me kdhinc 9/4/2002 9:00 PM yes, since I know the phone number coming, I check the database. if number found, the first thing they hear is "Welcome back to TellByCell (name)..." If we do not have the number in our database, we use the "Welcome, if you are a first time user, say new. if you are an existing member, say..." kdhinc 9/4/2002 9:01 PM I want your prefered call flow. I will eiter agree because we can get data as needed or say why we may need toi change because of data. Since we can create numerous scripts, I will be agreeing 99% of the time Jack 9/4/2002 9:02 PM You have written it as it works, backwards from my thinking (not a prob, aside from us getting on same page) I realize you have no choice as the DB must be searched first, just not in my head that way, I am thinking from PROMPT perspective, I hope you understand this. Jack 9/4/2002 9:02 PM You got it. kdhinc 9/4/2002 9:02 PM yep, since most callers think this way, we need to make tech fit user Jack 9/4/2002 9:03 PM Just determining what is easiest for me to not, thats why I hate not working by phone (argh), I cant even frikkin type!!!! Jack 9/4/2002 9:04 PM So anyway, when I see script I am turned around slightly and I want to be able to convey to you without all this discussion. It easy for you to implement what we need once you know what it is, right? This will be the toughest part the beginning. kdhinc 9/4/2002 9:05 PM i agree. easier to talk. what is cost of three hour call from islands to midwest and vice versa? kdhinc 9/4/2002 9:05