-------------------------------------- ICQ History Log For: 158563952 Jack Palmer Started on Mon Sep 02 07:16:11 2002 -------------------------------------- Jack 8/31/200 9:08 PM hello kdhinc 8/31/200 9:09 PM Hi, Jack. Tried sending earlier, but didn't get through. Jack 8/31/200 9:09 PM My fault Jack 8/31/200 9:10 PM On the phone in other room Jack 8/31/200 9:10 PM You have my full undivided attention now! kdhinc 8/31/200 9:10 PM No problem. Great...I just need to type faster. Jack 8/31/200 9:10 PM Get a look at the script? kdhinc 8/31/200 9:11 PM yes. got a chance to go through a few of the call paterns kdhinc 8/31/200 9:11 PM The tell me voice seems a little slow Jack 8/31/200 9:12 PM how does the task at hand look in converting it to callxml? kdhinc 8/31/200 9:12 PM should not be tough at all kdhinc 8/31/200 9:12 PM The other big item is the database and saving/retrieving data Jack 8/31/200 9:13 PM I forgot to get you over to voxeo login tellbycell password lets go to voxeo and forget tellme as I am no longer there kdhinc 8/31/200 9:14 PM same script at voxeo? I imagine it is until changed to CallXML. kdhinc 8/31/200 9:15 PM You mentioned php and MySQL earlier. are these the language and database of choice for implementation? Jack 8/31/200 9:15 PM yes, that is what I had the India guy begin yesterday. I can t show you it til 2am ish your time as that is when they awake Jack 8/31/200 9:15 PM no, past projects kdhinc 8/31/200 9:17 PM kind of used to the late hours....had a coder that moved back to singapore when we were doing the Bridge Dialog gig. Probably only a few hours diffderence for you. Jack 8/31/200 9:18 PM It;'s the most frustrating thing, my login fails all the time at voxeo. Try downloading their software and logging in for an account ok? http://community.voxeo.com/designer/index.html kdhinc 8/31/200 9:18 PM do you want me to view voxeo work now? if so, I need password Jack 8/31/200 9:18 PM no bad for me to India and singapore. Hawaii is in the middle of nowhere. kdhinc 8/31/200 9:19 PM oopps my text just crossed yours over the pacific Jack 8/31/200 9:19 PM lol Jack 8/31/200 9:19 PM I will call their 24/7 support and you download the program and install in next 5 min ok? kdhinc 8/31/200 9:19 PM I tried logging into voxeo, but need the password. with my account, I have had good luck with voxeo kdhinc 8/31/200 9:20 PM I think I have that app....let me verify the version Jack 8/31/200 9:20 PM i stopped typing it cause it aint workin kdhinc 8/31/200 9:21 PM OK...I'll get program and wait for your response from support. kdhinc 8/31/200 9:24 PM Downloading now...it was the Nuance IDE I have Jack 8/31/200 9:26 PM hold please Jack 8/31/200 9:35 PM ok, I am back (phew) kdhinc 8/31/200 9:35 PM still here... got the designer Jack 8/31/200 9:35 PM I have been trying to tell the site admin at voxeo how much their navigation sucks Jack 8/31/200 9:36 PM I can now explain to you Jack 8/31/200 9:36 PM I was having a problem with the fact that although the pages for logging in are identicle Jack 8/31/200 9:36 PM There are two VERY seperate url communities Jack 8/31/200 9:37 PM the first being Community.voxeo.com Jack 8/31/200 9:37 PM The secons, where I had setup an account techpreview.voxeo.net Jack 8/31/200 9:38 PM tech has the beta 2.o and community has a stable platform for production (as ooposed to tech which is for testing kdhinc 8/31/200 9:38 PM what is the second? is that for account holders planning on paying for their services? kdhinc 8/31/200 9:39 PM I see.... we always used community for testing and prod....thech must be relatively new or they ignored the fact we used community for test Jack 8/31/200 9:39 PM I need to take a moment to sign up. But you can get in with my login at Jack 8/31/200 9:40 PM Yes, at some point you would build up to pay services (sales has been asked to contact me) Jack 8/31/200 9:40 PM yes, probably new. I suppose you could use your own account, yes? Jack 8/31/200 9:41 PM it has screwed me up well kdhinc 8/31/200 9:41 PM yes I am logged in. kdhinc 8/31/200 9:41 PM let me see if I can access anybody else's scripts Jack 8/31/200 9:41 PM http://masterhost.com/voxeo/VoxeoREVNEW.xml Jack 8/31/200 9:42 PM add this to yours ok? kdhinc 8/31/200 9:42 PM will do now Jack 8/31/200 9:42 PM http://masterhost.com/voxeo/VoxeoREV413b.vxml Jack 8/31/200 9:42 PM This was revised from the first I gave you Jack 8/31/200 9:43 PM ignore the first as it has many comments from support kdhinc 8/31/200 9:43 PM man, those guys in India are quick :-) Jack 8/31/200 9:43 PM I would actually like you to take the one from tellme and adapt. They lost several items on the two I showed you so bad to build from Jack 8/31/200 9:43 PM How can you tell? Jack 8/31/200 9:44 PM NO, you cant see INDIA here, it was corrections made for me last week from voxeo support kdhinc 8/31/200 9:44 PM just a bad joke based on the second URL ... can't expect high quyality humor on a Sat night Jack 8/31/200 9:45 PM India has not checked in today with what they have come up with kdhinc 8/31/200 9:45 PM to clarify Jack 8/31/200 9:45 PM My lousy name scheme (lol) kdhinc 8/31/200 9:46 PM urls you just gave me have suggested updates from Voxeo. I should use the code I downloaded from TellMe? Jack 8/31/200 9:46 PM correct Jack 8/31/200 9:46 PM then adapt kdhinc 8/31/200 9:46 PM I will add to my dev site.... point to there from Voxeo. kdhinc 8/31/200 9:47 PM What was ETA for updates from India ? Jack 8/31/200 9:47 PM tonight kdhinc 8/31/200 9:48 PM this call flow is just that... a call flow, correct? no data saving or logging? I have not gotten to the save reminder call flow yet kdhinc 8/31/200 10:00 PM got the script at my dev server. need to update with voxeo DTD Jack 8/31/200 10:05 PM sorry, on phone for last 10....I will now answer your post kdhinc 8/31/200 10:05 PM would you like me to update this to callxml? kdhinc 8/31/200 10:06 PM lol, wondering where you went Jack 8/31/200 10:06 PM yes save is there, then playback, then callback date...and therein is the error Jack 8/31/200 10:06 PM want you to if not too time consuming as it is double work Jack 8/31/200 10:06 PM It would be great to compare India and yours for the mere learning experience it presents kdhinc 8/31/200 10:07 PM is there a database backend? do you have the table layouts available? Jack 8/31/200 10:07 PM what is estimated time to update? kdhinc 8/31/200 10:10 PM need to look a little more, but I do not see the saves.... for instance, the setup form prompts for phone number and then disconnects... is that what you are looking for me (and India) to add or is this strickly a demo? Jack 8/31/200 10:11 PM it was not developed through. you are finding the deaD ENDS. Make notes on this as it is what you are here for OK? kdhinc 8/31/200 10:12 PM absolutely Jack 8/31/200 10:12 PM No backend, tables, DB Jack 8/31/200 10:13 PM Yes, I was not happy with this as it was supposed to be completed. I paid good hourly money and it is incomplete, you and I can see this however you far better than I. kdhinc 8/31/200 10:13 PM do you have a call flow in mind and on paper or just in mind? I have an idea as to how this should go, would you want that in code or in Call Flow Diagram? Jack 8/31/200 10:13 PM have on paper Jack 8/31/200 10:14 PM I actually read the code better and it helps me to learn instances of code Jack 8/31/200 10:14 PM I do not know if when you write it it can be printed as flow from voxeo designer or not, cool if it can kdhinc 8/31/200 10:15 PM would you mind emailing the CFD you have? I can go through and make suggestions followed by coding from there. no sense in coding and then changing Jack 8/31/200 10:15 PM I feel guilty for you trusting this project (you are just like me) however your wife will be beatin you up soon if you have no solid amounts to share, let us discuss what you have in mind please kdhinc 8/31/200 10:16 PM If what you have is the vxml, I can use designer or Nuance IDE to create graphic representation... not true CFD, but a start... Jack 8/31/200 10:16 PM I will try to find it. I forget how I received it. I will go through email now and look (est 5-10 min) Jack 8/31/200 10:16 PM Dont know how flow was generated, I think I got it as an image kdhinc 8/31/200 10:20 PM ahh the salary package question :-) funny how I choose to get to the fun part of the job first and then worry about the money...no wonder that first $10 million has not been earned yet Jack 8/31/200 10:21 PM join the club-FREE membership! kdhinc 8/31/200 10:23 PM Shall we discuss this over phone so that I do not mistype? I have a few more questions such as employment type, who's gonna pay taxes, any benefits (probably not considering the distance I am from home office), will I be traveling for sales calls, for conferences to make our presence known (either presenting, exhibit hall, or taking classes and pressing flesh), etc. kdhinc 8/31/200 10:26 PM I want to make sure we are on same page and good terms. I want to make sure we are both happy and comfortable with my duties and my compensation. I am willing to make damn sure this product is the best it can be ... helps both of us in the long run. kdhinc 8/31/200 10:27 PM I'll be right back Jack 8/31/200 10:27 PM I prefer to work a consultant fee, you deal with taxes. This will be a strong consideration based on expert accountants as I have a real prob giving a 3rd of my earnings away, personally. You will be given all travel expenses. The percentage of biz will cover your time mainly (mixed with what your salary may be).You never have to worry about speaking your mind.... Jack 8/31/200 10:27 PM ok Jack 8/31/200 10:30 PM You have to worry about NOT expressing your wants and needs. If a person feels justified and can back it up, nothing should be unreasonable, providing it is do-able (is that a real word yet?). Your own integrity and stock holdings should assure quality, I don't want to have come into your life to make it more difficult but less. If you focused 60 hours a week on 1 project, what would your monthly nut be before Disneyworld and Fine Dining? Jack 8/31/200 10:31 PM We have to shoestring next 30-60 days then we can justify salaries-after we prove from market test that this is going to fly. Our priorities now... Jack 8/31/200 10:33 PM We have to shoestring next 30-60 days then we can justify salaries-after we prove from market test that this is going to fly. Our priorities now... Jack 8/31/200 10:33 PM kdhinc: (5:28 PM) I want to make sure we are on same page and good terms. I want to make sure we are both happy and comfortable with my duties and my compensation. I am willing to make damn sure this product is the best it can be ... helps both of us in the long run. kdhinc: (5:28 PM) I'll be right back J.R.: (5:29 PM) I prefer to work a consultant fee, you deal with taxes. This will be a strong consideration based on expert accountants as I have a real prob giving a 3rd of my earnings away, personally. You will be given all travel expenses. The percentage of biz will cover your time mainly (mixed with what your salary may be).You never have to worry about speaking your mind.... J.R.: (5:29 PM) ok J.R.: (5:32 PM) You have to worry about NOT expressing your wants and needs. If a person feels justified and can back it up, nothing should be unreasonable, providing it is do-able (is that a real word yet?). Your own integrity and stock holdings should assure quality, I don't want to have come into your life to make it more difficult but less. If you focused 60 hours a week on 1 project, what would your monthly nut be before Disneyworld and Fine Dining? J.R.: (5:34 PM) We have to shoestring next 30-60 days then we can justify salaries-after we prove from market test that this is going to fly. Our priorities now... Message was sent. User is Offline. The message will be delivered when user goes Online. kdhinc 8/31/200 10:34 PM sorry ... had to leave for a few minutes...let me catch up.. Jack 8/31/200 10:35 PM Develop flawless code Submit tight patent Provide market test results to Investors this should be done in less than 2 weeks. I am hoping for first round in less than 30 days as they are already in place and awaiting decision making documentation from us (as outlined above) Jack 8/31/200 10:35 PM k kdhinc 8/31/200 10:37 PM ICQ went nuts here. I got that we want to develop flawless code submit patent test results to investors done i two weeks or less Jack 8/31/200 10:38 PM J.R.: (5:35 PM) kdhinc: (5:28 PM) I want to make sure we are on same page and good terms. I want to make sure we are both happy and comfortable with my duties and my compensation. I am willing to make damn sure this product is the best it can be ... helps both of us in the long run. kdhinc: (5:28 PM) I'll be right back J.R.: (5:29 PM) I prefer to work a consultant fee, you deal with taxes. This will be a strong consideration based on expert accountants as I have a real prob giving a 3rd of my earnings away, personally. You will be given all travel expenses. The percentage of biz will cover your time mainly (mixed with what your salary may be).You never have to worry about speaking your mind.... J.R.: (5:29 PM) ok J.R.: (5:32 PM) You have to worry about NOT expressing your wants and needs. If a person feels justified and can back it up, nothing should be unreasonable, providing it is do-able (is that a real word yet?). Your own integrity and stock holdings should assure quality, I don't want to have come into your life to make it more difficult but less. If you focused 60 hours a week on 1 project, what would your monthly nut be before Disneyworld and Fine Dining? J.R.: (5:34 PM) We have to shoestring next 30-60 days then we can justify salaries-after we prove from market test that this is going to fly. Our priorities now... Message was sent. User is Offline. The message will be delivered when user goes Online. kdhinc 8/31/200 10:39 PM from what you said earlier, angel cash coming in next week or so... do you anticipate full backing after that? Jack 8/31/200 10:39 PM angel cash probably 3 to 6 weeks kdhinc 8/31/200 10:39 PM I'm getting lots of noise in your transmissions... kdhinc 8/31/200 10:39 PM that's better ... Jack 8/31/200 10:40 PM not before we have a patent application to show, a marketing strategy, a tested live script, a corporate structure and a market segment test! Jack 8/31/200 10:40 PM noise? kdhinc 8/31/200 10:41 PM I was getting about 15 lines of text everytime I received from you kdhinc 8/31/200 10:41 PM the last two are clear again... very wierd Jack 8/31/200 10:41 PM I kept re-pasting what you had not mentioned since I thought you had not received it Jack 8/31/200 10:41 PM 1400 characters both times kdhinc 8/31/200 10:41 PM oh Jack 8/31/200 10:42 PM That is the timeline. Angels are getting 15% interest of company kdhinc 8/31/200 10:43 PM Over next six weeks, my responsibility would be to get a working product out, documentation, and test results. Jack 8/31/200 10:43 PM For a first round of 500,000 maybe, a second 2 to 4 mil. Jack 8/31/200 10:43 PM 1 week kdhinc 8/31/200 10:43 PM sorry, didn't mean to step on you. Jack 8/31/200 10:43 PM test results will most likely be done here Jack 8/31/200 10:43 PM Just working code Jack 8/31/200 10:44 PM Remember that is being done by India, but to not repeat I will say your task Jack 8/31/200 10:44 PM market test Jack 8/31/200 10:44 PM random user opinion, of course we can run ads wherever we want and direct to website for free trial rightz? Jack 8/31/200 10:45 PM go..... kdhinc 8/31/200 10:46 PM Yes, we can have ads at many sites. We can also use family, friends, friends of family.... Amazing what a great set of testers you can get from this group of people. Jack 8/31/200 10:46 PM David, we have no definition of your involvement as yet. We have a succesful marketer as point lead, John Prest, then myself (idea man extroardinaire) then you and a handful of programmers, not to mention the law firm that handles Microsoft. Jack 8/31/200 10:47 PM I agree, so code code code, test test test, is what you and I will do, and you will capture on paper every single thought you have to be called upon for company growth, marketing etc.. Jack 8/31/200 10:48 PM in the near future, but we must focus on application/functionality, growability (nationeide/intl) and user accuracy. Jack 8/31/200 10:50 PM loooking over your resume,you will oversee programming, taking the app to the web (future interface development) and whatever you can offer as far as marketing and future development. Does this sit right with you? Jack 8/31/200 10:51 PM hello Jack 8/31/200 10:51 PM hello Jack 8/31/200 10:51 PM hello kdhinc 8/31/200 10:51 PM Sounds like a good nucleus. Every group needs a good idea guy(you), some one to make the vision a reality (hopefully me), and some one to sell it. kdhinc 8/31/200 10:51 PM Trying to put words in head to words on screen....some times takes a little longer to get fingers working correctly. kdhinc 8/31/200 10:52 PM I like the set up... kdhinc 8/31/200 10:52 PM I like the product.... kdhinc 8/31/200 10:53 PM Need to make the situation work as well... Jack 8/31/200 10:53 PM Gotcha-I agree with your summation. Lets start talking money. Dont be shy, all I can say is no. This is not a strategy for whittling you, just need to hash it out quickly, OK? kdhinc 8/31/200 10:53 PM fine with me Jack 8/31/200 10:53 PM you need what to feel good$ kdhinc 8/31/200 10:55 PM I'm not sure what the market will bear these days. Judging from offers I have received for full time work with startups over the past 18 months, they were in the $150K area with eith stock options or outright stock. kdhinc 8/31/200 10:56 PM I can see we need to look at two salaries, one until money comes in and idea is proved good and another when money comes in...correct? Jack 8/31/200 10:57 PM I am not getting that. I expect to fair at least double others and my check is only 120 this first round. Yes, what you need next 90 days to climb aboard and what is fair (maybe 80k yr and 5%). Something like that???? Jack 8/31/200 10:58 PM 10k month to cover all my expenses etc.., I expect I could go to 150k yr after but being we have stock and we should see market in 6 mos, or exit strategy by 2 years we should not rob ourselves? kdhinc 8/31/200 11:00 PM i agree that we should not steal from ourselves....wanted a starting point.... Jack 8/31/200 11:00 PM We need to calrify, lets start with can you hold on for 3 to 6 weeks til first round and then take a $2-5k consultant fee for interim. We will then obviously have justification to build you in by then as we dont know what the hell we are doing (does that make you feel important-lol) Jack 8/31/200 11:01 PM its OK, kinda infair for me to force you to come with number but I do not want to squeeze you unless it cannot be real kdhinc 8/31/200 11:02 PM I wish I could type as wellas I think ... Jack 8/31/200 11:02 PM call me at 1 808 545 1000 Jack 8/31/200 11:02 PM or I can call you if you prefer kdhinc 8/31/200 11:02 PM do you have a mic Jack 8/31/200 11:03 PM no kdhinc 8/31/200 11:03 PM forgot, you have an XP issue Jack 8/31/200 11:03 PM yep kdhinc 8/31/200 11:04 PM I'll call in a second....just for future reference, 630-993-0889 is my office number Jack 8/31/200 11:04 PM Ill call you Jack 8/31/200 11:04 PM ok kdhinc 8/31/200 11:04 PM ok Jack 9/1/2002 1:34 PM Hello David! kdhinc 9/1/2002 1:43 PM hi, jack kdhinc 9/1/2002 1:43 PM happened to see this as I walked by Jack 9/1/2002 1:43 PM Hello kdhinc 9/1/2002 1:43 PM just on my way out the door...figured that since I saw nothing from India, that I would work with the existing VXML files Jack 9/1/2002 1:46 PM Nobody told me that CALLxml does not handle voice-only DTMF. So it is back to square one. I will be gone for next 6 hours, have a great day! I will forward the programmers position on what they feel needs to be done. Have not yet discussed OUR discussion yesterday. kdhinc 9/1/2002 1:47 PM We will design what you want to do and select platform from there. I need to get a handle on what and then get the how solid. have a good day Jack 9/1/2002 1:48 PM talk later? kdhinc 9/1/2002 1:48 PM yes. I should be back arounf 3:00 your time Jack 9/1/2002 1:49 PM OK, I sent the email I just received from India, take care! Look you up then. kdhinc 9/1/2002 1:49 PM bye Jack 9/1/2002 1:51 PM bye Jack 9/2/2002 5:32 AM hello kdhinc 9/2/2002 5:33 AM good morning Jack 9/2/2002 5:34 AM hi Jack 9/2/2002 5:34 AM Got your summary-it's good! Jack 9/2/2002 5:35 AM Made some slight changes kdhinc 9/2/2002 5:35 AM thanks - just wanted to get a start on future design docs kdhinc 9/2/2002 5:35 AM also good to get in writing so everyone is on same page Jack 9/2/2002 5:36 AM I appreciate it. Have not heard from team India. My patience is short. kdhinc 9/2/2002 5:36 AM understandable Jack 9/2/2002 5:36 AM Your email with plan was perfect, addressing ALL concerns presently. Jack 9/2/2002 5:37 AM The time difference is the biggest prob. Second biggy is they never admit to what slows them. Most of the time they are asking other programmers cause they pool their resources. Jack 9/2/2002 5:38 AM How long does it take to fix what we have, then second, to add missing components in your estimation? kdhinc 9/2/2002 5:38 AM while costs are appealing, many differences in the way work gets accomplished makes working with overseas vendors tough Jack 9/2/2002 5:38 AM true kdhinc 9/2/2002 5:39 AM as with local workers, some great, some not so great kdhinc 9/2/2002 5:39 AM as for time to fix and implement DB, what changes do you have? kdhinc 9/2/2002 5:41 AM in reference to time: if database I suggested covers the data needed for prototype, I can have that created in an hour Jack 9/2/2002 5:42 AM I need the tellme moved to community.voxeo.com, translated to 1.3 (starting over) then the date fixed and on down the path you outlined. See the doc I created just now at http://www.masterhost.com/tellbycell/QUESTIONA RE.doc for a test group. Jack 9/2/2002 5:42 AM I think I should deal directly with you, I really do. kdhinc 9/2/2002 5:43 AM as for vxml script, they're not far off as far as functionality. the dialogs need to be tightened and the scripts divided for database access. Jack 9/2/2002 5:43 AM You can keep a time sheet and we can cover hourly until we get funded right? Jack 9/2/2002 5:43 AM What can you see that they have done and where? kdhinc 9/2/2002 5:44 AM After adding database scripts, I shoul dhave them completed Tuesday....plus some time with you on prompts (not dialogs) Jack 9/2/2002 5:44 AM What script are you working from? kdhinc 9/2/2002 5:45 AM sorry, had train of thought that I wanted to finish :-) I appreciate your trust and confidence... I agree dealing with one source is best ..not just because I'm the source ;-) kdhinc 9/2/2002 5:46 AM I will track hours and report them to you as needed kdhinc 9/2/2002 5:46 AM I appreciate them beiing covered as well Jack 9/2/2002 5:46 AM No, I agree, nuf said. I trust your integrity and it will only cause you mixed feelings by letting outside help in, not to mention the communication probs etc.. kdhinc 9/2/2002 5:46 AM The scripts I have are the originals from TellMe kdhinc 9/2/2002 5:47 AM As for the outside help, I do not mind. You found me for project manager. Manager includes outside help. While I may be the PM or whatever title, it's still your copmany Jack 9/2/2002 5:47 AM I do have a script you should compare with to see the crossover, well you really dont need me to help with what Voxeo needs. You have developed there already right? kdhinc 9/2/2002 5:48 AM I have developed on Voxeo Jack 9/2/2002 5:48 AM Thank you David, we will get past the bumps. I need a finished and working demo. I feel that you and I can best accomplish that together in the shortest amount of time. kdhinc 9/2/2002 5:48 AM agreed on demo Jack 9/2/2002 5:50 AM If you see a good phone number as you are loading apps, hold on to it and dump the lesser ones. (ex. 1 801 445-8999, 8900 etc.) kdhinc 9/2/2002 5:50 AM for demo, we want the basics I covered in doc I sent you? Earlier in ICQ you mentioned some changes...please forward to me. Jack 9/2/2002 5:50 AM 6644, 1212 kdhinc 9/2/2002 5:51 AM Voxeo has changed...no longer assign phone numbers, they assign poins for development. Jack 9/2/2002 5:51 AM You had it all right. I trust you are 100% thinking like me. The only changes I have are as follows: kdhinc 9/2/2002 5:51 AM when we go to production, I believe we can try to request numbers Jack 9/2/2002 5:51 AM no, I used numbers up til yesterday kdhinc 9/2/2002 5:53 AM I'll be on lookout for numbers. Jack 9/2/2002 5:54 AM is it possible because I used the techpreview side versus the community side that it is numbers not pin, The reason I left tellme for voxeo was the direct number. Jack 9/2/2002 5:55 AM I ran into a scare, I started figuring costs at voxeo supports high estimate of line charge of .16/min. It came out to what I was charging for the service (if I were to market it direct to the public) Jack 9/2/2002 5:56 AM Estimating average call 1.5 minutes kdhinc 9/2/2002 5:56 AM yes, it's possible. I know production assigns numbers. I will work with Voxeo support on numbers Jack 9/2/2002 5:57 AM Still waiting almost 2 weeks for their sales dept to call and wondering the cost to build our own servers and possibly use VOIP for best possible profit? Oh, I thought you said pin? Jack 9/2/2002 5:58 AM The big question is do they use 6 second increment billing. Do you have any data/info on costs? kdhinc 9/2/2002 5:58 AM pins for developement/testing. once live, you get a number Jack 9/2/2002 5:58 AM I actually am using direct numbers for testing Jack 9/2/2002 5:59 AM http://techpreview.voxeo.com/index.html tellbycell shaguar kdhinc 9/2/2002 5:59 AM as for cost, I too have had some trouble getting sales to call. chalked it up to few sales people and many inquiries. we can escalate from support side. they will see app and know we are starting to get serious. Jack 9/2/2002 5:59 AM then click "open" Jack 9/2/2002 6:00 AM Yeah, they said if I dont have call back by thursday they will bust heads, they sent internal email kdhinc 9/2/2002 6:01 AM while servers for database and our code will be best for you to own, costs of VoIP applicatopn, open ports, and support may be best for Voxeo to handle. Jack 9/2/2002 6:02 AM I have the site setup, did you see it yet www.TellByCell.com Jack 9/2/2002 6:02 AM I never got your input...turn down your speakers first a little kdhinc 9/2/2002 6:04 AM yes, i have been to tellbycell.com Jack 9/2/2002 6:04 AM your take? Jack 9/2/2002 6:04 AM just a temp... kdhinc 9/2/2002 6:05 AM I can get 418 area code numbers on developer.voxeo.com kdhinc 9/2/2002 6:05 AM I like the website Jack 9/2/2002 6:05 AM oh good kdhinc 9/2/2002 6:05 AM very good use of flash Jack 9/2/2002 6:05 AM did not know there was a developer.voxeo Jack 9/2/2002 6:06 AM saw that flash intro (splash) as a free template, had it altered for 90 bucks, paid 30 for the flash site. kdhinc 9/2/2002 6:07 AM Website has good base for adding code...may need to work on font family and colors ... always something from critics ;-) Jack 9/2/2002 6:07 AM you mean "community" voxeo ( you will soon see I am very literal) kdhinc 9/2/2002 6:07 AM meant to save website has good base for adding content Jack 9/2/2002 6:08 AM Well actually the fonts are bad and I cannot change them. kdhinc 9/2/2002 6:08 AM yes, community ...got confused with developer's site being the link Jack 9/2/2002 6:08 AM I am dying to get the signup or BETA going with the phone number so I can include the site in my market testing Jack 9/2/2002 6:08 AM thanx kdhinc 9/2/2002 6:09 AM let's plan on me getting that going ASAP Jack 9/2/2002 6:09 AM Should we both access the same area so I will always see current script and the dial in numbers? I have a techpreview account, not yet a community account kdhinc 9/2/2002 6:10 AM I will develop from the doc I sent you for the BETA...we can expand once investors are wowed Jack 9/2/2002 6:10 AM About those changes..... kdhinc 9/2/2002 6:10 AM yes, we should have a common area. why don't I use your techpreview account kdhinc 9/2/2002 6:10 AM it already has you set up and you can see how things are progressing as you want Jack 9/2/2002 6:10 AM Like a dummy I edited a printout of you summary, I will convey changes if you have the time now.... kdhinc 9/2/2002 6:11 AM let's have changes now Jack 9/2/2002 6:11 AM Mainly cause support said that the sales department will look for me at the community side kdhinc 9/2/2002 6:12 AM shall I set up a community side account for us/TellByCell? Jack 9/2/2002 6:12 AM should we use your community or should I set it up now (community) and give you account info? Jack 9/2/2002 6:12 AM use info at techpreview ok? Jack 9/2/2002 6:13 AM http://techpreview.voxeo.com/index.html kdhinc 9/2/2002 6:13 AM go ahead and set up...my account has a lot of unrelated noice I have done for testinh and seeing what I could and could not do Jack 9/2/2002 6:13 AM login tellbycell Jack 9/2/2002 6:13 AM pass shaguar kdhinc 9/2/2002 6:13 AM ignore last message from me Jack 9/2/2002 6:13 AM i wil setup now kdhinc 9/2/2002 6:14 AM I can't type fast enough ;-) I will await the login info from you. Jack 9/2/2002 6:16 AM Should I sign up for the Nuance Developers Network? kdhinc 9/2/2002 6:16 AM they have good resources there kdhinc 9/2/2002 6:17 AM I prefer their IDE over Voxeo's Designer 2 Jack 9/2/2002 6:17 AM Are you a developer or designer, working on speech applications? Then join the Nuance Developer Network (NDN). With free membership, and a host of benefits, you'll become part of the rapidly growing Nuance speech community. NDN members can login to the Nuance Extranet and download free core software, demos, sample grammars, and acoustic models for development purposes. You can read the latest documentation, participate in technical discussion forums, and find out what's new. You can even purchase software CDs, manuals, and technical support incident packs online. And if you're new to speech, we have a section just for you. kdhinc 9/2/2002 6:17 AM as a member, i have used their forums as well....never hurts to have another source of information Jack 9/2/2002 6:17 AM done, changing password, do you have a preference since you will be there more often? kdhinc 9/2/2002 6:18 AM nope ... whatever password you like Jack 9/2/2002 6:18 AM waiting for email confirmation...about those changes/additions... Jack 9/2/2002 6:19 AM All customer interactions Jack 9/2/2002 6:20 AM ARE VOICE activated(additionaly initiated via keypad). Jack 9/2/2002 6:21 AM ...have recurring eminders, etc. "Long term the service can..." reads funny Jack 9/2/2002 6:21 AM 3 line from bottom (first paragraph) Jack 9/2/2002 6:22 AM as to load a reminder (last sentence, first par) Jack 9/2/2002 6:23 AM you there buddy??? kdhinc 9/2/2002 6:23 AM yep, taking in your changes kdhinc 9/2/2002 6:24 AM "Long term the service can..." will be changed to something like "Future plans iclude..." or similiar kdhinc 9/2/2002 6:25 AM As for loading into calendar, I thought you had mentioned that you want to be able to do that with Franklin Planner....and while you may dislike Outlook, we can probably add there as well. Jack 9/2/2002 6:26 AM just changing words (added "to" and "a") kdhinc 9/2/2002 6:27 AM you'll find that when I want to get stuff out quick, grammar and sometimes spelling are casualties. when doc needs to become official, we get serious on those. Jack 9/2/2002 6:30 AM OK lets not worry on this now then. You captured my thoughts only addition, and you tell me if doable) When caller calls in first time, phone number will not be recognized by DB compare, so can introduction script be different than lets say if the callers number is found. Can the caller if identified by his number have his name used through out script and promots? kdhinc 9/2/2002 6:30 AM yes to all kdhinc 9/2/2002 6:31 AM when call is taken, script nows the ANI (number) customer is calling from. Jack 9/2/2002 6:31 AM New caller goes directly to explanation of service and setup. Recognized caller (by phone number) goes to edit menu "CALLER (by name) Would you like to edit an existing reminder (only if reminders are on server)? Jack 9/2/2002 6:32 AM YESSSSSSS! kdhinc 9/2/2002 6:32 AM we can repeat number back to caller and ask if they are new to service or is that the number that they are loged in under Jack 9/2/2002 6:32 AM See the FUN for me is coming out with the coolest, easiest most life like, personal (with a little humor) application that is also so user friendly people love it. It has to be this way or not at all as far as I am concerned! Jack 9/2/2002 6:33 AM I would rather not waste time doing the repeat, just right to pin (for security) kdhinc 9/2/2002 6:33 AM Or we can immediately hit database looking for number, if found we prompt for password. If not found, w ask if they are a new member or assume they are calling from a different phone and ask for login id Jack 9/2/2002 6:33 AM "Hello David, would you please tell me your PIN?" Jack 9/2/2002 6:34 AM YES SIR! Jack 9/2/2002 6:35 AM "Hmmmm, we cannot identify you from the phone you have called us from" Please say your account number or setup if you are new to TellByCell" kdhinc 9/2/2002 6:35 AM ASsume we will not assign a login id separate from phone numbers. Jack 9/2/2002 6:35 AM nope Jack 9/2/2002 6:35 AM just unique PIN kdhinc 9/2/2002 6:35 AM use phone numbers as user id kdhinc 9/2/2002 6:35 AM cool Jack 9/2/2002 6:35 AM yep Jack 9/2/2002 6:36 AM This is that cool stuff, the feel of this is so advanced to the user, I think it matters alot, fast and practical. kdhinc 9/2/2002 6:36 AM I like the prompt. this is where I will defer to you. I will set up scripts and example prompts..you make them the correct prompts. Jack 9/2/2002 6:36 AM right, thats the easy part kdhinc 9/2/2002 6:37 AM for prototype, we can use female or male text to speach voice or you can create sound files Jack 9/2/2002 6:37 AM I wil be using many humor type stuff to get smiles from the audience public kdhinc 9/2/2002 6:38 AM this is a good match ....words not necessarily easy for me as for you, but I do enjoy the solution creating and coding! Jack 9/2/2002 6:38 AM I wonder if the user can go to Settings, and changes this to be specific to their account. I know men want women and women men (unless alternative lifestyle) Jack 9/2/2002 6:38 AM We will be great team then! Jack 9/2/2002 6:39 AM Can you tell when I spit out the prompt, the feeling it conveys? kdhinc 9/2/2002 6:39 AM humor is good...especially considering the market segment. can't imagine too many older, more formal folks using the service...then again, we can add the feature later that allows customers to choose the personality of their reminder giver. kdhinc 9/2/2002 6:39 AM yes .. prompt conveys feeling Jack 9/2/2002 6:40 AM "David, I hope your day is goin smoothly...in order to help you please let me know if I can set a reminder for you by saying Reminder" kdhinc 9/2/2002 6:41 AM as for settings, yes we can let them choose their choice of prompts. amoung many other items to be determined Jack 9/2/2002 6:41 AM exactly, the tech reviews will compliment us of the highest order for that, but only if it is techically 99% Jack 9/2/2002 6:41 AM That is GREAT news to me! Jack 9/2/2002 6:41 AM It should keep you very busy Jack 9/2/2002 6:42 AM Any questions? kdhinc 9/2/2002 6:42 AM I like busy...means the customers like the product and want more...we can supply! kdhinc 9/2/2002 6:42 AM Nope no more questions for now Jack 9/2/2002 6:42 AM I was going through summary and thought of this.... kdhinc 9/2/2002 6:42 AM As I develop, I will get your input and ask any questions as they arise Jack 9/2/2002 6:43 AM Instead of just the date prompt, we should add, "If you would like this reminder to be RECURRING, please say recurring, if not say One Time" kdhinc 9/2/2002 6:44 AM Do you want this for the investor's prototype? Jack 9/2/2002 6:44 AM RECURRING (once-default) Weekly Daily M-F Everyday Jack 9/2/2002 6:44 AM Oh, the more the better as long as it all works Jack 9/2/2002 6:45 AM The idea is to BLOW them away! kdhinc 9/2/2002 6:45 AM with recurring, we add lots more code. since we need to get start date, ending date, etc. Do I need to deliver by Tuesday or later in week? Jack 9/2/2002 6:46 AM Not everyone will be immediately impressed with concept, we will hook them with the SMARTness and detail, it should make them think it is the smartest thing that ever lived! This will be done through ANTICIPATED response dialogues. kdhinc 9/2/2002 6:47 AM I agree with blowing away, but wnat to make sure they are blown away with technically sound features. ANTICIPATED, meaning that the menus are there but not working yet? Jack 9/2/2002 6:47 AM No, you should get this down in notes and remind self to add after first run. I will retract my statement in respect to over working you and say, add this now but as second, third priorities. We must first have a dial back. kdhinc 9/2/2002 6:49 AM cool, I like priorities and a boss who has an abundance of ideas mixed with a touch of reality :-) Jack 9/2/2002 6:49 AM ANTICIPATED meaning the prompts will anticipate by the way I write them (example) Before they even wonder if it is recurring "David, would you like this same reminder sent at a later time or date in addition?" Jack 9/2/2002 6:49 AM lol Jack 9/2/2002 6:51 AM "David, have you used our popular Wake up call yet? If you would like to try it for tomorrow please say wake up" Jack 9/2/2002 6:51 AM "If not, say nope but I will take a rain check" kdhinc 9/2/2002 6:52 AM Will I have access to masterhost.com for database and dial back code? Should I set up on my dev server for now? kdhinc 9/2/2002 6:52 AM Maybe put a word doc together of all these prompts. I will need them for the code and I need to know what key words to listen for. Jack 9/2/2002 6:53 AM try to ftp.tellbycell.com and use tellby as log and Fournier as pass Jack 9/2/2002 6:54 AM also try masterhost.com and masterho/Kimchi kdhinc 9/2/2002 6:54 AM also, is the data needed to save different for the types of reminders (to do, appointments, wake-up call)? At first glance, it doesn't appear to be different from data point of view. just ideas of how the customer can use the service. kdhinc 9/2/2002 6:55 AM thanks for FTP info. Does either server have a databse on it? SQL Server or MySQL? Jack 9/2/2002 6:56 AM It did not appear to becuase it was easier to group. Yes, the only difference is the playback will specify "This is the 4PM call you requested to remind you about a "meeting" at 4:45 David (caller)" Jack 9/2/2002 6:56 AM mysql at root server masterhost Jack 9/2/2002 6:57 AM /usr/local/etc/httpd/modules ????? kdhinc 9/2/2002 6:58 AM will we have text if customer records a message? Jack 9/2/2002 6:58 AM /usr/local/bin Jack 9/2/2002 6:58 AM text? Jack 9/2/2002 6:58 AM /usr/local/msql2 Jack 9/2/2002 6:59 AM /usr/local/mysql Jack 9/2/2002 6:59 AM /usr/local/mysql/sql-bench Jack 9/2/2002 6:59 AM any help?? kdhinc 9/2/2002 7:00 AM yep. I will set up my stuff there and use MySQL. Jack 9/2/2002 7:00 AM great-look at dates if you use any to make sure it is most current. Or do you add another instance of it entirely? kdhinc 9/2/2002 7:01 AM by text, I meant the "playback will specify 'This is the 4PM call you requested to remind you about a ...". I thought we were just playing their message. I will plan on a system prompt as well. Jack 9/2/2002 7:01 AM yes kdhinc 9/2/2002 7:01 AM I doi not need to add another instance, just the database and tables. Jack 9/2/2002 7:02 AM Not to lengthy unless longer makes better service and comes ut of their minutes-pocket. Jack 9/2/2002 7:03 AM great, I cannot wait to see the cll back as I have no idea how it works. It is 2am however. I will be back in 6 to 8 hours! kdhinc 9/2/2002 7:03 AM good night Jack 9/2/2002 7:03 AM Need anything for now? kdhinc 9/2/2002 7:04 AM nope. I have what I need to get going. Jack 9/2/2002 7:04 AM Thank you, should be an exciting week! Jack 9/2/2002 7:05 AM John and I did not talk since you and I discussed you, I will have response tomorrow 10-12 hours kdhinc 9/2/2002 7:05 AM yes.I'm looking forward to it. Jack 9/2/2002 7:05 AM great! will you be online when I come running into my office like it were Christmas day in my AM? kdhinc 9/2/2002 7:06 AM hopefully john will see that I can contribute as you do kdhinc 9/2/2002 7:06 AM I have another family thing later arounf 10 am your time, but will be here until then and then again after Jack 9/2/2002 7:07 AM John wil take my lead I suspect. He is humble and I will say once again, this is the guy, I want and need him, and can wear several hats! Jack 9/2/2002 7:08 AM OK. always send link to latest and/or number wuth small note, so I can follow progress every few hours. It means a lot to me if you do. kdhinc 9/2/2002 7:08 AM will do Jack 9/2/2002 7:09 AM I'm sure you will find John to be a professional, and he will know your value had I not said anything. He is sharp and personable. Jack 9/2/2002 7:09 AM say goodnight Dave (goodnight Dave) lol (Laugh-in) kdhinc 9/2/2002 7:10 AM sounds like he is from your descriptions and his past success kdhinc 9/2/2002 7:10 AM good night dave Jack 9/2/2002 7:10 AM bye! kdhinc 9/2/2002 7:10 AM ICQ you later Jack 9/2/2002 7:10 AM right, oh, let me get the voxeo account info.... Jack 9/2/2002 7:13 AM tellbycell Chicago (notice the cap) http://community.voxeo.com/index.html please try it before I go kdhinc 9/2/2002 7:14 AM i'm in Jack 9/2/2002 7:14 AM goodnight Dave! kdhinc 9/2/2002 7:15 AM good night/morning